About eKomi

We believe in the power of authentic, more and better reviews. We call it:
Trust-as-a-Service, only by eKomi.

Since Google is “going social” and customer reviews are integrated into Google AdWords and Google Shopping, a new value dimension for customer reviews has been opened.

Since 2008, eKomi supports businesses via a web based Social Commerce solution, to proactively collect product, customer reviews, and seller ratings from real customers. The feedback is used for marketing purposes such as displaying it on company websites, on Facebook, and through eKomi's global partnership with Google – also in Google search results and ads.

We have collected millions of authentic consumer reviews and over 15.000 customers worldwide are working with us, including global players like AXA, Allianz, DHL, ESPRIT and Medion.

For further information on how eKomi can support your business, check out our website today and request a free consultation.

Imprint: https://www.ekomi.com/us/imprint/

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Website
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Employees
201-500 employees View all eKomi employees link out icon
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Industry
Internet
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Phone number
+49302000444999
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Headquarter
eKomi Ltd., Markgrafenstraße 11, Berlin, Berlin 10969, DE
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Founded
2008
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Keywords
Online Reputation Management, Customer Experience, Sem, Reviews, Seo, Social Commerce, Product Reviews, Ugc, Voice Of Customer, Voice Of Employee, Customer Reviews, Feedback Management, Emf, Voice Of Customer, Social Recommendation, Search Engine Reputation Management, Google Adwords, Ugc, Increasing Conversion Rates, Social Commerce, Feedback Management, Customer Ratings, Google Seller Rating Extensions, Seller Ratings, Customer Reviews, Emf, Voice Of Employee, Customer Experience, Search Engine Reputation Management, Product Reviews,

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Frequently Asked Questions about eKomi

Who are the decision makers in eKomi - The Feedback Company?

The decision makers in eKomi - The Feedback Company are Adriyana Grotseva, Adriyana Grotseva, Alfred Schaeffer, etc. Click to Find eKomi - The Feedback Company decision makers emails.

How can I contact eKomi for support or inquiries?

You can reach eKomi by visiting our website and using the 'Contact Us' form. Alternatively, you can email our support team directly at [email protected]. We strive to respond to all inquiries within 24 hours on business days.

Is there a directory of eKomi staff or team members available?

While we do not publicly list all staff members, you can find key team members and their roles on our 'About Us' page. For specific inquiries, please contact us directly, and we will direct you to the appropriate person.

What industries does eKomi support with its services?

eKomi provides services across various industries including e-commerce, retail, travel, and hospitality. Our solutions are designed to enhance online reputation and customer experience, making them applicable to any business looking to improve customer feedback management.

How does eKomi help improve my online reputation?

eKomi enhances your online reputation through authentic customer reviews and feedback management. Our Trust-as-a-Service model helps businesses gather, manage, and showcase reviews effectively, which can significantly boost your credibility and visibility online.

Can I get assistance with integrating eKomi reviews into my website?

Yes, eKomi provides comprehensive support for integrating our review solutions into your website. Our technical team can guide you through the process, ensuring that you can display customer reviews seamlessly and effectively.

What is the process for submitting a review through eKomi?

Submitting a review through eKomi is simple. Customers receive an email invitation after a purchase, prompting them to share their feedback. This process ensures that reviews are authentic and reflect genuine customer experiences.

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