About ccc by stc

ccc by stc is a leading customer experience management BPO company, headquartered in Riyadh, Saudi Arabia. We are currently present in two strategic locations across KSA, with a stronghold of 5000+ employees of both genders and are backed by strong financial stability and a high Saudization rate.

Our differentiated innovation, agility, expertise, and flawless execution enable us to deliver excellence in customer experiences and obtain high-performance results for our clients with every project we undertake.

Our spectrum of seamless solutions spans outsourced customer care, technology services, digital business, consulting, back office, and other specialized services to enrich customer experience. We offer a variety of Solutions and Services that fit the business needs of different vertical markets with a strong services roadmap that can go beyond customer expectations. We apply best-in-class practices to offer omni-channel operations to ensure that our outcomes for our clients are of the highest quality, scalability, and productivity.

OUR BACKGROUND IN BRIEF

ccc is a joint-venture entity between stc, the 10th largest telecom company in the world serving over 160 million customers in 7 different markets and the US based Global Startek, a conglomerate customer experience management company, operating in 61 global locations for over 150 clients across diverse sectors. CCC stands as the industry forerunner as we leverage the domain experience of Global Startek with strong local image of stc.

AWARDS AND RECOGNITION
1. Contact Center of the Year
2. Best Mega OSP in the Middle East
3. Best Work Environment in the Middle East
4. Best Female Center in the Middle East / Women Empowerment

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Website
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Employees
1,001-5,000 employees View all ccc by stc employees link out icon
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Industry
Outsourcing and Offshoring Consulting
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Headquarter
Building No.113, Al Narjes Commercial & Administrative Complex, Exit-6, Opposite to Ministry of Higher Education, Abu Bakr Road, Riyadh, KSA, Riyadh, Riyadh, SA
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Founded
2011
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Keywords
Digital Solutions, Shared Services, Managed Services, Technology, Hro

ccc by stc Alternatives

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outsourcing/offshoring
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outsourcing/offshoring
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outsourcing/offshoring
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outsourcing/offshoring
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outsourcing/offshoring
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outsourcing/offshoring
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outsourcing/offshoring
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outsourcing/offshoring

Frequently Asked Questions about ccc by stc

Who is the CEO of Ccc By Stc?

Abdulkhaleq Abdulrahman Al-ghamdi is the CEO of Ccc By Stc. To contact Abdulkhaleq Abdulrahman Al-ghamdi email at [email protected] or [email protected].

Who are the decision makers in ccc by stc?

The decision makers in ccc by stc are Abdulaziz Alsarhan, Abdulkhaleq Abdulrahman Al-ghamdi, Alaa Jaradat, etc. Click to Find ccc by stc decision makers emails.

What types of services does ccc by stc offer?

ccc by stc offers a wide range of services including Digital Solutions, Shared Services, Managed Services, Technology solutions, and Human Resource Outsourcing (HRO). These services are designed to enhance customer experience, streamline operations, and improve overall business efficiency for various industries.

In which industries does ccc by stc operate?

ccc by stc operates across multiple industries, including telecommunications, finance, healthcare, retail, and government sectors. Our expertise in these areas allows us to tailor our services to meet the unique needs of each industry, ensuring optimal customer satisfaction and operational effectiveness.

How does ccc by stc ensure high-quality customer experience?

ccc by stc employs a combination of advanced technology, skilled personnel, and best practices in customer experience management. We utilize data analytics to gain insights into customer behavior, implement training programs for our staff, and continuously monitor service performance to ensure that we meet and exceed customer expectations.

What are the benefits of using Managed Services from ccc by stc?

Utilizing Managed Services from ccc by stc allows businesses to focus on their core competencies while we handle their operational needs. Benefits include cost savings, access to specialized expertise, improved service quality, and enhanced scalability. Our managed services are designed to be flexible and customizable to fit the specific requirements of each client.

Can ccc by stc assist with digital transformation initiatives?

Yes, ccc by stc specializes in Digital Solutions that support businesses in their digital transformation journeys. We provide consulting, implementation, and support services that help organizations leverage technology to improve processes, enhance customer engagement, and drive innovation.

Where are the locations of ccc by stc's operations in Saudi Arabia?

ccc by stc is headquartered in Riyadh, Saudi Arabia, and has operations in two strategic locations across the Kingdom. This allows us to effectively serve our clients and provide localized support while maintaining a strong presence in the market.

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