CBE Companies, founded in 1933 and headquartered in Cedar Falls, Iowa, is a leading global provider of outsourced call center solutions, renowned for its adaptability and commitment to excellence in a highly regulated environment. With a workforce of over 1,300 professionals across five locations—including facilities in Waterloo, Iowa, New Braunfels, Texas, and Manila, Philippines—CBE Companies is well-equipped to meet the diverse needs of its clients. The company specializes in delivering comprehensive customer engagement services, including inbound and outbound call handling, debt collection, customer service, and technical support, catering to a wide array of industries such as telecommunications, healthcare, financial services, and utilities.
CBE Companies stands out in the industry due to its rigorous compliance with federal regulations and its ability to navigate the complexities faced by Fortune 100 companies. By implementing advanced technologies and innovative solutions, the company ensures performance excellence while mitigating risks for its clients. This focus on thought leadership and continuous investment in employee development has earned CBE recognition as an Employer of Choice and a spot on Workplace Dynamics' list of Iowa’s Top Workplaces. As businesses evolve, CBE Companies remains committed to delivering tailored solutions that align with the ever-changing demands of the market, making it a trusted partner for organizations seeking reliable and effective call center services.
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501-1,000 employees
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financial services
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1309 Technology Parkway,Cedar Falls,IA,US
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1933
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Customer Care, Accounts Receivable Management, First Party Collections, Third Party Recoveries, Fraud Management
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Erica Parks is the CEO of CBE Companies. To contact Erica Parks email at [email protected]. Or you may call 3198331359
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