The Airline Passenger Experience Association is a network of the world's leading airlines, suppliers and related companies committed to elevating the level of the airline passenger experience. The association offers members a wide range of opportunities to excel in the airline passenger experience industry by keeping them current with the latest industry news, trends and developments and by helping them develop relationships with clients and colleagues from around the world.
APEX membership is open to companies specializing in:
In-flight Television
In-flight Movies
In-flight Games
In-flight WiFi
In-flight Telecommunications
Catering & In-flight Services
Galleys & Interiors
Seats
Retail
Online Booking, Check-In & Website
Technology & Standards
Lounges
Publishing & Communications
APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.
©Airline Passenger Experience Association (APEX) 2019. All rights reserved.
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Airlines/Aviation
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355 Lexington Avenue, 15th Floor, New York, New York 10017, US
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1979
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Aviation, Emerging Technologies, Air Travel, Airlines, Passenger Experience, In-Flight Entertainment
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Joe Leader is the CEO of APEX (Airline Passenger Experience Association). To contact Joe Leader email at [email protected], [email protected] or [email protected]. Or you may call 6784858800
The decision makers in APEX (Airline Passenger Experience Association) are Steve Oconnor, Anton Vidgen, Joe Leader, etc. Click to Find APEX (Airline Passenger Experience Association) decision makers emails.
APEX offers a range of services aimed at improving the airline passenger experience, including industry research, best practice sharing, and networking opportunities for airlines and suppliers. They also organize events and conferences where stakeholders can collaborate on innovative solutions and emerging technologies that enhance in-flight services and overall passenger satisfaction.
APEX actively promotes the adoption of emerging technologies in the aviation sector by providing a platform for knowledge exchange and collaboration among industry leaders. They facilitate discussions on the latest technological advancements, such as in-flight entertainment systems, connectivity solutions, and passenger service innovations, ensuring that airlines can leverage these technologies to improve their offerings.
APEX collaborates with a diverse range of industries, including airlines, technology providers, in-flight entertainment companies, and hospitality services. This collaboration allows for a holistic approach to enhancing the passenger experience, ensuring that all aspects of air travel, from booking to arrival, are optimized for customer satisfaction.
APEX plays a crucial role in establishing industry standards for passenger experience by conducting research, gathering data, and sharing insights with its members. They develop guidelines and best practices that airlines can adopt to enhance service quality, safety, and overall passenger satisfaction, helping to create a more consistent and enjoyable travel experience across the industry.
Airlines that join APEX gain access to a wealth of resources, including industry research, networking opportunities, and exclusive events. Membership provides airlines with insights into the latest trends and innovations in passenger experience, enabling them to stay competitive and improve their services. Additionally, airlines can collaborate with suppliers and other stakeholders to develop and implement new solutions that enhance the travel experience.
APEX is committed to promoting sustainability in air travel through various initiatives that encourage airlines and suppliers to adopt environmentally friendly practices. This includes advocating for the use of sustainable aviation fuels, reducing waste in in-flight services, and implementing energy-efficient technologies. APEX also facilitates discussions on best practices for sustainability, helping the industry to align with global environmental goals.
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