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WHSmith

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.

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Retail 4,608 Employees Found Liverpool Street, United Kingdom Founded 1792 5894 Similar Companies
4,608 Employees Found
86% Email Coverage
$158.7M Est Revenue
-5% YoY Headcount Growth
2 Office HQ
5894 Similar Companies
Sep '26 Last Verified

WHSmith – Company Information

Retail
Founded 1792
1,001-5,000 employees View all
133 Houndsditch, Liverpool Street, England EC3A 7BX, GB
Stationery News Travel Essentials Digital Accessories
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Aug 2026
Cross-border commerce firm ESW brings in WHSmith veteran Carl Cowling as Chief Executive Officer

Cross-border commerce specialist ESW has appointed WHSmith veteran Carl Cowling as its new Chief Executive Officer.

Jun 2026
Airport Retailer WHSmith Issues Profit Warning as Sales Drop in the UK and US

WHSmith issued a profit warning following lower sales in key markets across the UK and the United States.

May 2026
Up to 150 former WHSmith high street stores to close

Up to 150 former WHSmith high street stores previously sold to Modella Capital and rebranded as TGJones are facing closure.

Jan 2026
WHSmith North America Recognized as Finalist Across Multiple Categories in Airport Experience Awards

WHSmith North America received multiple nominations and was named a finalist in the Airport Experience Awards.

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Decision Makers by Function

Justyn Ashford

Justyn Ashford

Head

Head Of Franchise • Champion • 2 years

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Ben Carrington

Ben Carrington

Director

Chief of Staff | Enterprise Strategy & Transformation • Influencer • 1 year

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Chris Kelly

Partner

Internal Audit & Risk Consultant • Economic Buyer • 13 years

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Heidi Lempriere Reynolds

Heidi Lempriere Reynolds

Director

Retail Director • Influencer • 7 years

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Lily-emma Restivowebb

Lily-emma Restivowebb

Partner

International Talent Systems & Operations Business Partner • Influencer • 1 year

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Pauline Welsh

Pauline Welsh

Head

Head of Merchandising • Champion • 2 years

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Max Izzard Fcma

Max Izzard Fcma

CXO

Chief Financial Officer • Economic Buyer • 2 years

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Hitesh Shah Fcma

Hitesh Shah Fcma

Director

Finance Transformation Director • Influencer • 1 year

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Situl Jobanputra

Situl Jobanputra

CXO

Non Executive Director • Economic Buyer • 2 years

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Sabrina Salvador

Sabrina Salvador

Head

Head of Customer Insight • Champion • 1 year

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Aimee Corbett

Aimee Corbett

Director

Brand & Marketing Director • Influencer • 1 year

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Dean Cloke

Director

Merchandising Director • Influencer • 21 years

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Frequently asked questions about WHSmith

What is WHSmith email format?

The widely used WHSmith email format is {first}.{last} (e.g. john.smith@whsmith.co.uk) with 77.42% adoption across the company.

What is WHSmith customer service number?

To contact WHSmith customer service number in your country click here to find.

Who are the decision makers in WHSmith?

The decision makers in WHSmith are Leo Quinn, Andrew Harrison, Max Izzard Fcma, etc. Click to Find WHSmith decision makers emails.