Overview:Being customer centric and agile are common objectives for many businesses and are unarguably great intentions. However, both are also much easier said than done. We built Verve for this reason – to help the likes of Samsung, Virgin Atlantic, Innocent and Walgreens Boots Alliance make smarter decisions and deliver agile insight in compelling ways to decision makers. Here’s how;
> Smarter: Smarter planning of research processes and practical, commercial thought leadership
> Tech Savvy: We use commonly adopted technology to gather richer, deeper, better insight and integrate multiple data sources to deliver more in-depth, rounded and robust insight
> Customer Centric: We undertake more iterative learning journeys meaning we can ask, think, learn…then ask again. Plus, we make it easier to involve customers at the beginning, middle and end of a decision-making process - like having them in the room next door
> Communication Obsessed: We communicate insight in emotionally engaging ways, thinking about how we’ll share it at the very beginning of a project or programme, not at the end
> Partnership with Verve! Our approach is dynamic and entrepreneurial in spirit, delivered with spark, passion and above all – Verve!
Our clients get more insight, more frequently. This helps them to de-risk decision making, create more customer centric products, services and experiences and maximise the return achieved from research investment.