Overview:Verint is the customer engagement company. That means we help organizations simplify and modernize customer engagement through our market-leading cloud and hybrid solutions. In fact, Verint has one of the broadest portfolios of customer engagement solutions available today. We leverage the latest in artificial intelligence and advanced analytics technology to help you unlock the potential of automation and intelligence to drive real business impact across your organization. Today, over 10,000 organizations in more than 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to optimize customer engagement and make the world a safer place. Verint delivers its Actionable Intelligence solutions through two operating segments: Customer Engagement Solutions™ and Cyber Intelligence Solutions™.
We have established leadership positions in Actionable Intelligence by developing highly-scalable, enterprise-class software and services with advanced, integrated analytics for both structured and unstructured information. Our innovative solutions are developed by a large research and development (“R&D”) team comprised of approximately 1,400 professionals and backed by more than 800 patents and patent applications worldwide.
Simplify, Modernize and Automate Customer Engagement
Leading brands rely on the Verint Cloud to engage with customers and power more than 3 billion customer interactions per year. The result? Amazing customer experiences. Drive deeper loyalty, enhance business performance and set your organization head and shoulders above the competition. The future of customer engagement is here today.
Headquartered in Melville, New York, we support our customers around the globe directly and with an extensive network of selling and support partners.