About StatusCast

Award Winning Status Page Software to Communicate Downtime and Scheduled Maintenance.

Since 2013 StatusCast has steadily built a reputation for providing large corporate companies and SaaS vendors with enterprise-class status page solutions, providing open and accurate real time communication about the availability of IT services.

Reduce IT Support Costs
Dramatically reduce the costs of handling thousands of inbound support requests when an IT service is disrupted. Status pages minimize distractions to your Help Desk so 2nd and 3rd line support analysts can get right on with restoring services

Increase Productivity
Maximize productivity across your customer and employee base by proactively communicating service outages. With status pages, workers don’t waste time figuring out what’s wrong and can plan their work around scheduled maintenance and expected restoration times after service outages

Enhance Trust in Your IT Team
Reliable, proactive status page communication builds trust in the IT function. Too many organizations have an ‘Us & Them’ mentality between IT and the rest of the business. Proper communication provides transparency and demonstrates IT and end-users are playing on the same team.

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Website
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Employees
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Industry
Computer Software
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Location
Charlotte, US
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Founded
2013
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Keywords
Saas, It Management, Itsm, Incident Management, Application Downtime, Status Page, Uptime Monitoring, Downtime, It Communications

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Industry
Computer Software
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Frequently Asked Questions about StatusCast

What services does StatusCast provide?

StatusCast offers a comprehensive status page solution that allows businesses to communicate their service status to customers in real-time. This includes incident management, uptime monitoring, and customizable status pages that can be branded to match a company's identity. Additionally, StatusCast provides integration with various third-party tools to streamline incident reporting and updates.

How does StatusCast help with incident management?

StatusCast simplifies incident management by providing a centralized platform where teams can log incidents, update statuses, and communicate with stakeholders. Users can create incident reports that detail the nature of the issue, its impact, and the steps being taken to resolve it. This transparency helps build trust with customers and reduces the volume of inquiries during outages.

What industries does StatusCast support?

StatusCast serves a wide range of industries including SaaS (Software as a Service), eCommerce, IT services, telecommunications, and finance. Any organization that relies on digital services can benefit from StatusCast's solutions to keep their customers informed about service availability and performance.

Can I customize my status page with StatusCast?

Yes, StatusCast allows users to fully customize their status pages. You can add your company logo, choose color schemes, and create custom messages to reflect your brand. This ensures that your status page not only provides essential information but also aligns with your corporate identity.

Does StatusCast offer integrations with other tools?

Absolutely! StatusCast offers integrations with a variety of third-party tools such as Slack, Microsoft Teams, and various incident management platforms. These integrations enable seamless communication and updates, allowing teams to manage incidents more effectively and keep stakeholders informed without switching between multiple applications.

Is there a trial period available for StatusCast services?

Yes, StatusCast offers a free trial period for new users. This allows potential customers to explore the features and capabilities of the platform without any commitment. During the trial, users can set up their status page, test integrations, and experience the incident management tools firsthand to determine if StatusCast meets their needs.

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