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Shadowfax

Shadowfax is India’s largest on-demand crowdsourced 3rd party logistics platform. The only B2B2C platform with capabilities to serve multiple end-customer categories - Hyperlocal, e-commerce and reverse logistics via a single platform. Shadowfax deploys tech-enabled solutions like ML and AI to offer supply that keeps pace with demand in the fast-growing and challenging last-mile ecosystem, ensuring a wonderful end-user experience. With a network of delivery centers in 1500+ cities, covering 12000 + pin codes, Shadowfax is a one-stop solution for merchants to deliver to customers. We deliver 15 Lakhs + orders daily across e-commerce, hot food, groceries, pharma, and others, making it India's largest crowdsourced last-mile delivery platform. We have state-of-the-art DCs & sortation centers. These modern facilities are driven by our cutting-edge in-house technologies. The sortation algorithm provides self-learning systems to ensure the fastest shipment speed in our network, using multi-modal transport such as trucks, airlines & trains. Our investment in technology, people, and processes has helped us deliver best-in-class customer experience and win the trust of 50 K + businesses of all sizes and formats. With a focus on sustainability, we are committed to reducing our carbon footprint. With 30% of our fleet being carbon neutral, we are leading the industry in 3rd party last-mile logistics. At Shadowfax, it’s not just about speed & efficiency, but also trust. With our continuous efforts to improve the earning potential and quality of life, we are the platform of choice for 150 K + Monthly Earning delivery Partners. We have created fair & transparent earning opportunities for 2 Mn +Indians since our inception in 2015.

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Transportation, Logistics, Supply Chain and Storage 9,469 Employees Found Bengaluru, India Founded 2015 1378 Similar Companies
9,469 Employees Found
87% Email Coverage
$500.0M Est Revenue
+18% YoY Headcount Growth
1 Office HQ
1378 Similar Companies
Sep '26 Last Verified

Shadowfax – Company Information

Transportation, Logistics, Supply Chain and Storage
Founded 2015
5,001-10,000 employees View all
1st Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka, 560095, IN
www.shadowfax.in
E Commerce Logistics Food delivery On-demand services Local delivery Hyperlocal Technology
React GitHub Google Cloud New Relic Sentry MySQL Node.js Oracle SAP JIRA Confluence Firebase

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Recent News

Aug 2026
Qualcomm Ventures affiliate sells 75 lakh Shadowfax shares for Rs 184 crore

Qualcomm Asia Pacific reduced its stake in the logistics company through a secondary market transaction.

May 2026
Shadowfax names Sachin Dixit as Head of Corporate Development and Investor Relations

Former JM Financial executive Sachin Dixit joined the leadership team following the company's public listing.

Apr 2026
Shadowfax launches self-serve logistics platform for SMEs, D2C brands

Logistics firm Shadowfax Technologies has launched 'Shadowfax 360', a digital shipping platform tailored for small and medium enterprises.

Find Shadowfax contacts

Decision Makers by Function

Piyush Jangid

Piyush Jangid

VP

Vice President - Operations • Champion • 1 year

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(••) ••• ••• ••• •••@shadowfax.in
Avnindra Nath Thakur

Avnindra Nath Thakur

VP

Senior Vice President • Champion • 5 months

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(••) ••• ••• ••• •••@shadowfax.in
Devinder Sahani

Devinder Sahani

VP

Vice President Operations • Champion • 4 years

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(••) ••• ••• ••• •••@shadowfax.in
Sayantan Pal

Sayantan Pal

Partner

Regional HR Business Partner (Ecommerce || Hyperlocal) • Influencer • 2 years

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(••) ••• ••• ••• •••@shadowfax.in
Praharsh Chandra

Praharsh Chandra

CXO

Co-Founder and Chief Business Officer • Economic Buyer • 3 years

View
(••) ••• ••• ••• •••@shadowfax.in
Rahul Kumar

Rahul Kumar

VP

Vice President of Growth • Champion • 4 years

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(••) ••• ••• ••• •••@shadowfax.in
Niraj Kumar

Niraj Kumar

Director

Director of Engineering • Influencer • 5 years

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(••) ••• ••• ••• •••@shadowfax.in
Ishaan Garg

Ishaan Garg

Director

Associate Director (Lead Engineer) • Influencer • 1 year

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(••) ••• ••• ••• •••@shadowfax.in
Keerthi Vasan

Keerthi Vasan

Head

Head-QComm/HL TN/KL • Champion • 1 year

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(••) ••• ••• ••• •••@shadowfax.in
Nagendra Kumar

Nagendra Kumar

Director

Senior Director • Influencer • 5 months

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(••) ••• ••• ••• •••@shadowfax.in
Shirish Varma Dhondi

Shirish Varma Dhondi

Director

Associate Director HR • Influencer • 11 months

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(••) ••• ••• ••• •••@shadowfax.in
Mohan Sitharam

Mohan Sitharam

CXO

Chief Human Resources Officer • Economic Buyer • 4 years

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(••) ••• ••• ••• •••@shadowfax.in
View All Decision Makers For Shadowfax

Frequently asked questions about Shadowfax

What is Shadowfax email format?

The widely used Shadowfax email format is {first}.{last} (e.g. john.smith@shadowfax.in) with 100% adoption across the company.

What is Shadowfax customer service number?

To contact Shadowfax customer service number in your country click here to find.

Who is the CEO of Shadowfax?

Abhishek Bansal is the CEO of Shadowfax.

Who are the decision makers in Shadowfax?

The decision makers in Shadowfax are Abhishek Bansal, Vaibhav K, Gaurav Jaithliya, etc. Click to Find Shadowfax decision makers emails.

How can I contact Shadowfax for customer support?

You can reach Shadowfax's customer support by visiting their website and using the 'Contact Us' form. Alternatively, you can call their helpline number provided on the site for immediate assistance regarding your logistics needs or inquiries.

Is there a staff directory available for Shadowfax?

Shadowfax does not publicly provide a detailed staff directory. However, you can find key contact information for various departments on their website, which can help you connect with the right team for your specific queries.

What industries does Shadowfax serve?

Shadowfax serves a variety of industries including e-commerce, food delivery, and retail. Their platform is designed to cater to hyperlocal logistics needs, making it suitable for businesses looking for efficient delivery solutions across multiple sectors.

What services does Shadowfax offer for e-commerce businesses?

Shadowfax offers comprehensive logistics solutions for e-commerce businesses, including last-mile delivery, reverse logistics, and real-time tracking. Their tech-enabled platform ensures efficient order fulfillment and customer satisfaction, making it a reliable partner for online retailers.

How does Shadowfax utilize technology in its logistics services?

Shadowfax leverages machine learning and artificial intelligence to optimize delivery routes, enhance operational efficiency, and improve customer experience. These tech-enabled solutions allow for real-time tracking and data-driven decision-making in logistics management.

Can I get in touch with a specific department at Shadowfax?

Yes, you can contact specific departments at Shadowfax by visiting their website. Each department typically has dedicated contact details or forms to streamline your inquiries, ensuring you receive the assistance you need promptly.