On The Spot Systems

On The Spot Systems develops mobile data collection systems for businesses to gather customer insights, service feedback, and more.
  • Industry: Mobile
  • Founder: Ken Kimmel | Geoff Palmer
  • Website: http://www.onthespotsystems.com/
  • Twitter: http://twitter.com/OnTheSpotSystem
  • Location: Newton, Massachusetts
  • Size: 11-50 employees
  • Overview: On The Spot Systems develops mobile systems to enable businesses to gather customer insights, service feedback, and achieve field data collection needs wherever and whenever it is required. Its primary offering, Survey On The Spot™, enables service focused organizations to capture in-the-moment customer and employee feedback cost effectively. Utilizing iPhone, iPad, iPod touch, and smartphone technology, our surveys provide on-site insights including photos and text commentary. The system also features service alerts, digital coupons and rewards, and automated data reporting via the web.

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