MacTec IT Solutions

Founded in 2012 with a passion to provide best in class Smart Employee Services for Process and Technology services, Mactec IT Solutions with a strong focus on Customer Centricity and Service Transformation, aims at efficient resource management and optimization. In an era where technology plays a critical role in business strategy, we are pioneering industry-specific Smart Employee Solutions with focussed emphasis on operational excellence. Delivery of superior standard of service coupled with low cost and new age digital practices that enable rapid growth, rich value and specific business outcomes. Our objective is to provide the Best-in-Class Operational and Technological solutions across multiple verticals. MacTec’ s Smart Business Solutions help the organizations to unite and achieve the objectives of the Business, Partners, Customers and Employees in an entirely new Smart Operations and Technology environment. We understand the current reality of the world market dynamics which has evolved to be highly fragmented and diligent specific process where every step of operations directly impacts the bottom line. It’s a major shift from the initial days of typical back office operations that was relatively simpler. Customers now not only expect a service provider to deliver best-in-class operations, but also transformational approach in order to be the best in their respective industries. It’s no longer about operational metrics and SLAs alone. It’s about end-to-end process metrics and business outcomes.