HealthCrowd is the industry's first end-to-end communications solution. Our vision? To transform healthcare communications from tactical activity to strategic lever. Our product suite empowers organizations to unify, automate and optimize multimodal outreach to deliver member-centric engagement at scale, in a risk-managed way. The impact is profound: Improved quality, clinical and financial outcomes for our customers, coupled with a positive difference in how their members now view them and their communications. We are located in sunny San Mateo, CA.
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1-10 employees
View all HealthCrowd employees
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Hospital & Health Care
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1810 Gateway Drive, Suite 200, San Mateo, CALIFORNIA 94404, US
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2011
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Saas, Quality, Healthcare, Medicare, Hedis, Medicaid, Healthcare It, Specialty Pharmacy, Patient Engagement, Managed Care, Texting, Population Health, Exchanges, Payers, Member Engagement, Risk Adjustment, Stars, Acos, Healthcare Comunications, Member Experience, Sdoh
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HealthCrowd provides a comprehensive suite of services designed to enhance patient engagement and improve health outcomes. Our primary offerings include personalized communication solutions, automated outreach programs, and data analytics services. We leverage advanced technology to deliver targeted messages through various channels, such as SMS, email, and voice, ensuring that patients receive timely information about their health and wellness.
HealthCrowd improves patient engagement by utilizing a data-driven approach to tailor communication strategies to individual patient needs. Our platform analyzes patient data to segment audiences and deliver personalized content that resonates with each patient. By providing timely reminders, educational materials, and support resources, we empower patients to take an active role in their healthcare journey, leading to better adherence to treatment plans and improved health outcomes.
HealthCrowd primarily serves the healthcare industry, including health plans, providers, and pharmaceutical companies. Our solutions are designed to meet the unique needs of these sectors, helping them to enhance patient engagement, streamline communication, and improve overall health outcomes. Additionally, we work with organizations focused on population health management, chronic disease management, and wellness programs, providing them with the tools necessary to support their initiatives.
Yes, HealthCrowd is designed to seamlessly integrate with existing healthcare systems and electronic health records (EHRs). Our platform supports various integration methods, allowing for the smooth exchange of data between systems. This interoperability ensures that healthcare providers can leverage HealthCrowd's capabilities without disrupting their current workflows, enabling them to enhance patient communication and engagement effectively.
HealthCrowd utilizes a multi-channel approach to communication, ensuring that patients receive messages through their preferred channels. Our platform supports SMS, email, voice calls, and mobile app notifications, allowing for a personalized experience that meets the diverse needs of patients. By using multiple channels, we increase the likelihood of message delivery and engagement, ultimately leading to better health outcomes.
HealthCrowd employs robust analytics and reporting tools to measure the effectiveness of our solutions. We track key performance indicators (KPIs) such as patient engagement rates, response rates, and health outcome improvements. Our analytics dashboard provides insights into campaign performance, allowing healthcare organizations to assess the impact of their communication strategies and make data-driven decisions to enhance future initiatives.
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