Overview:We are an IT service, support and solutions provider based in Letchworth, Hertfordshire providing solutions to SMEs in the UK and Europe. Our geographic locations places us close enough to London to support our clients based there, without passing on costs associated with being located in Central London.
We aim to deliver consistent excellence in service, creativity and innovation when consulting and provide tailored solutions to our clients that will have a real and measurable impact all in a cost-effective manner. Constantly growing and recruiting, we are always looking to deliver the better standard of service that all of our clients deserve.
There are many things to consider when choosing your Managed Support Provider. Here are a few things we do well:
> Extended Support Hours
> Professional Skills
> Proven Process
> Custom Built Packages
We know your business isn’t strictly 9 to 5 which is why our support isn’t either. With extended support hours, we have engineers working on your issues long after standard business hours to minimise interruption and prevent future disruptions to your service.
The services we offer are process driven to protect you. These processes have been designed to enable a rapid response and resolution of any issues whilst identifying and minimising the risks involved of working on business critical systems.
Every one of our clients has a support package designed specifically for them. With business, one size never fits all!