About By Miles
At By Miles, we are on a mission to make driving fairer and we think it’s time that car insurance was done differently for low mileage drivers.
Offering a fairer kind of car insurance since 2018, By Miles is the UK's leading pay-by-mile car insurance provider, making car insurance more cost-effective and easier to manage for people who drive less.
By Miles was voted UK's best car insurance provider & best insurance app at the Insurance Choice Awards 2020 and 2019.
Our people are at the heart of what drives our business. So, it's not only our mission to make driving fairer but to be a fairer kind of employer too.
How do we do this? We start with what we believe in, our Virtues.
These are the things that really matter to us. We call them ‘virtues’ rather than ‘values' because they’re not just aspirational words, but things we already do and have committed to keep doing. We decided on these virtues as a whole company, so there’s no corporate waffle, just a basic set of shared beliefs that guide us in everything we do.
Respect.
We challenge with kindness, making sure everyone feels safe and included. We support each other.
Fairness.
We own up, we don’t blame. We’re humble enough to take feedback on board, and respectful enough to give it. The next big idea could come from anywhere, so everyone’s opinion matters.
Growth.
We take time to learn so that we can improve ourselves, our colleagues and our products. We’re not afraid to make mistakes if it gives us the opportunity to grow.
Efficiency.
We consider before we start, whether that’s interrogating details to save confusion down the line, or getting help from others.. We make decisions using data, not opinions, and we use our time wisely, always staying focused on the end goal.
Ambition.
We’re clear in our vision. We’re never afraid to challenge the status quo if it will help us make things better.
Check out our jobs & life tabs (above) to find out more about working at By Miles.
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11-50 employees
View all By Miles employees
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Insurance
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2-14 Shortlands,, Heritage House, London, Hammersmith W5 2RJ, GB
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2016
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Car Insurance, Data Science, Mobile App, Iot, Automotive Telematics, Insurtech, Consumer Support
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Frequently Asked Questions about By Miles
The decision makers in By Miles are Aled Price, Becky Downing, Ed Naish, etc. Click to Find By Miles decision makers emails.
By Miles is an innovative car insurance provider that focuses on low mileage drivers. Unlike traditional car insurance, which typically charges a flat rate regardless of how much you drive, By Miles offers a pay-per-mile insurance model. This means that you only pay for the miles you actually drive, making it a fairer option for those who use their cars infrequently. Additionally, By Miles utilizes telematics technology to track your mileage and driving behavior, ensuring that you receive a personalized insurance experience.
With By Miles, you pay a fixed annual premium for your insurance coverage, which covers you for the year. On top of that, you pay a small fee for each mile you drive. This model is particularly beneficial for low mileage drivers, as it allows them to save money compared to traditional insurance plans that charge a flat rate. To track your mileage, you can use the By Miles mobile app or a telematics device, which records your trips and calculates your total mileage for billing.
By Miles insurance is available for a wide range of vehicles, including personal cars, vans, and electric vehicles. However, there are some restrictions based on the vehicle's age, value, and type. To ensure your vehicle is eligible, you can visit the By Miles website or contact their customer support team for specific guidelines regarding your vehicle.
The By Miles mobile app is designed to enhance your insurance experience by providing real-time tracking of your mileage and driving behavior. Key features include trip logging, mileage tracking, and access to your insurance policy details. Additionally, the app allows you to manage your payments, view your driving statistics, and receive personalized tips to improve your driving habits, ultimately helping you save on your insurance costs.
By Miles is committed to providing excellent customer support through various channels. Customers can reach out for assistance via email, phone, or through the mobile app. The support team is knowledgeable about the services offered and is ready to help with any inquiries related to your policy, claims, or general questions about the pay-per-mile insurance model. Additionally, the By Miles website features a comprehensive FAQ section and resources to help customers navigate their insurance needs.
By Miles primarily focuses on personal car insurance for low mileage drivers. While their model is designed for individual use, they do not currently offer specific coverage for business use or commercial vehicles. If you are looking for insurance for a business or commercial vehicle, it is advisable to explore other insurance providers that specialize in commercial coverage.
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