Brent Hill
Director of Operations at Liberty Source PBC | Longwood, Florida, United States
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Director of Operations at Liberty Source PBC in April 2024 to October 2024
Director, Implementation & Support at Lumen Technologies in October 2022 to November 2023
Principal Operations Engineer at Lumen Technologies in January 2019 to October 2022
Director, Strategic Operations at CenturyLink Business in January 2018 to January 2019
Director, Service Assurance Technical Support & Sales at CenturyLink Business in September 2015 to January 2018
Manager, Service Assurance Technical Support & Sales at CenturyLink Business in April 2006 to August 2015
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Network Connectivity
WiFi
Help Desk Support
Customer Experience
Customer Support
Microsoft Power BI
Dashboard Building
Service Quality
Long Range Planning
Problem Solving
Service Focused
Quality Improvement
Task Management
Conflict Resolution
Sales and Marketing
Resource Planning
Root Cause
Value Realization
Product Adoption
Client Relations
Microsoft Excel
Record Of Success
Call Center Development
Business Process Outsourcing (BPO)
Team Development
Contact Centers & Operations
Process Optimization
Predictive Analytics
SaaS Development & Implementation
Strategic Relationships
Performance Metrics
Workforce Management
Operations
Operations Management
Software as a Service (SaaS)
Customer Onboarding
Solution Architecture
SaaS Development
Sales Growth
Time Management
Remote Team Management
Interactive Voice Response (IVR)
Service Level Management
Performance Management
Contract Management
Key Performance Indicators
Sales Revenue
Call Centers
Revenue Generation
Quality Assurance
Product Service
Operational Planning
Business Strategy
Business
Team Management
KPI Reporting
Data Analysis
Customer Relationship Management (CRM)
Cross-functional Team Leadership
Telephone Support
Key Metrics
Customer Success
Customer Requirements
Call Routing
IT Leadership
Communication
Vendor Contracts
Product Management
Working Experience
Executive Management
Analytical Skills
Telecommunications
VoIP
Co-location
Training
Program Management
Unified Communications
Leadership
Call Center
Call Centers
Management
Customer Retention
Budgets
Telephony
SIP Trunking
Sales
Vendor Management
Managed Services
Networking
Troubleshooting
Integration
Cloud Computing
MPLS
Ethernet
Contract Negotiation
Project Management
Customer Satisfaction
IP
Sales Operations
Broadband
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Discover more about Liberty Source PBCWhat company does Brent Hill work for?
Brent Hill works for Liberty Source PBC
What is Brent Hill's role at Liberty Source PBC?
Brent Hill is Director of Operations
What is Brent Hill's personal email address?
Brent Hill's personal email address is br****[email protected]
What is Brent Hill's business email address?
Brent Hill's business email address is brent.hill@***.***
What is Brent Hill's Phone Number?
Brent Hill's phone (305) ***-*419
What industry does Brent Hill work in?
Brent Hill works in the Telecommunications industry.
Brent Hill Email Addresses
Brent Hill Phone Numbers
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