Blake Bastedo

Enterprise Sales Director at Five9 | Greater Calgary Metropolitan Area

About Blake Bastedo

Blake Bastedo serves as the Enterprise Sales Director at Five9, where he leverages his extensive expertise in cloud contact center solutions to drive transformative customer experiences for businesses across various sectors. With a proven track record in sales management and a deep understanding of telecommunications, Blake is dedicated to helping clients navigate the complexities of migrating to cloud-based systems. His focus on enhancing both customer and agent experiences is pivotal as organizations increasingly seek to modernize their operations and integrate new digital channels.

At Five9, Blake spearheads key projects aimed at optimizing contact center performance, ensuring that clients not only reduce operational complexity but also enhance their service delivery. By implementing innovative strategies that align with customer experience best practices, he enables organizations to transition from traditional call centers to dynamic customer engagement centers of excellence. This transformation is crucial in today’s fast-paced digital landscape, where customers demand seamless interactions across multiple platforms.

Blake’s expertise in IVR, VoIP, and telephony solutions positions him as a trusted advisor for enterprises looking to improve their customer engagement strategies. He is passionate about developing actionable plans that deliver differentiated customer experiences, ultimately driving loyalty and satisfaction. As businesses continue to adapt to the evolving demands of their customers, Blake remains committed to providing the insights and support necessary for successful digital transformation in the contact center space.

Blake Bastedo Work