Benj Rasalan

Strategic Technical Account Manager at PandaDoc | Metro Manila, National Capital Region, Philippines

About Benj Rasalan

Benj Rasalan currently serves as a Strategic Technical Account Manager at PandaDoc, where he leverages his extensive background in post-sales support and customer service to foster robust relationships with key clients. In this pivotal role, Benj is dedicated to understanding the unique technical requirements and business objectives of each client, ensuring that their needs are met with precision and care. His expertise in DSL, VoIP, and wireless technology allows him to effectively bridge the gap between clients and PandaDoc's technical team, facilitating seamless communication and project execution.

One of Benj's key projects involved the implementation of a tailored document automation solution for a major client, which not only streamlined their workflow but also enhanced their overall operational efficiency. By closely collaborating with both the client and internal stakeholders, he was able to identify pain points and deliver strategic insights that drove significant improvements in the client's document management processes.

Benj's skill set encompasses a wide range of areas, including project management, leadership, and regional marketing, which he utilizes to supervise departments and manage contact centers effectively. His commitment to customer service excellence and his ability to navigate complex networking environments make him an invaluable asset to both PandaDoc and its clients. As he continues to expand his expertise in the rapidly evolving tech landscape, Benj remains focused on delivering innovative solutions that empower clients to achieve their business goals.

Benj Rasalan Work