Marketing Specialist @ • Facilitated internal distribution across in-house & third-party lead-gen platforms through periods of exponential growth • Hosted and scheduled technical training sessions with over 50 new employees • Provided daily performance reporting and troubleshooting guidelines for account management and internal support teams From December 2014 to Present (11 months) Greater Seattle AreaMarketing Intern @ • Wrote and edited unique SEO copy for in-house landing pages • Crafted over 600 biographies, vignettes, and project histories inspired by phone interviews with home improvement professionals • Regularly assisted data analysts in various normalization tasks • Performed random sampling call audits on new channels to establish quality dispositions • Developed internal support tools using Excel VBA to optimize daily workflows and cross-functional collaboration From June 2014 to December 2014 (7 months) Greater Seattle AreaServer @ • Consistently exceeded daily sales goals and won several in-house sales competitions • Utilized sales techniques resulting in $1,000+ raised in-house for the Oso Mudslide Relief Fund • Delivered timely and efficient service during high-volume, high-stress events (PAX, Comicon) • Acted as team lead, collaborating with 10+ employees to accommodate private parties of 100+ people From June 2013 to September 2014 (1 year 4 months) greater seattle areaEthnographic Research @ • Developed and executed independent research, including design and budgeting • Created a self-directed timeline, led interviews and produced field notes • Provided testimonies from local residents and statistical analyses to support observations • Extrapolated data to create and execute script for educational tour From March 2013 to June 2013 (4 months) London, United KingdomServer @ • Gained a comprehensive knowledge of front and back-of-house procedures • Reliably able to stay composed and multi-task during peak periods • Trained 20+ new employees by providing formal mentorship and job shadowing From March 2011 to March 2013 (2 years 1 month) Greater Seattle AreaContributing Writer @ • Surpassed expectations of senior editors by consistently meeting all requirements and deadlines • Established a professional working relationship with academic and peer sources • Displayed a high level of professionalism as a university representative at community events • Strong knowledge of AP style & Adobe Photoshop/InDesign From September 2011 to June 2012 (10 months) Seattle, Washington

Bachelor of Arts (B.A.), English Language and Literature, Senior @ University of Washington From 2010 to 2014 Zack Beltramo is skilled in: Enthusiastic..., Adobe Creative Suite, Dependable Team Player, Microsoft Office, Journalism, Editing, Communication, Organization, Windows, iOS, SEO, Hospitality, Social Media, Time Management, Customer Service