Image of Yamila Harris

Yamila Harris

VP, Service Delivery

Global IT Executive Leader/Public Speaker/Non-Profit Board Member/Zealous Believer in the Art of the Possible

Orlando, Florida Area

Section title

Yamila Harris's Email Addresses & Phone Numbers

Yamila Harris's Work Experience

Atos

VP, Service Delivery

Orlando, Florida

HITEC (Hispanic IT Executive Council)

Corporate Advisory Board Co-Chairman

omegaUp

Board of Directors

July 2018 to December 2019

Yamila Harris's Education

Stetson University

Executive M.B.A.

2018 to 2020

Miami Dade College

Yamila Harris's Professional Skills Radar Chart

Based on our findings, Yamila Harris is ...

Supportive
Persuasive
Detail-oriented

What's on Yamila Harris's mind?

Based on our findings, Yamila Harris is ...

52% Left Brained
48% Right Brained

Yamila Harris's Estimated Salary Range

About Yamila Harris's Current Company

Atos

Frequently Asked Questions about Yamila Harris

What company does Yamila Harris work for?

Yamila Harris works for Atos


What is Yamila Harris's role at Atos?

Yamila Harris is VP, Service Delivery


What is Yamila Harris's personal email address?

Yamila Harris's personal email address is y****[email protected]


What is Yamila Harris's business email address?

Yamila Harris's business email addresses are not available


What is Yamila Harris's Phone Number?

Yamila Harris's phone (305) ***-*157


What industry does Yamila Harris work in?

Yamila Harris works in the Information Technology and Services industry.


Who are Yamila Harris's colleagues?

Yamila Harris's colleagues are Jim CFA, Liana Muskin, Kellee Eavenson, Julie Devine, Bryan Kloss, Tyler Zeruk, Allison Bassiouni, Paulette Dodson, Krista Reneau, and Rob Sturrus


About Yamila Harris

💼 Past Experience

Yamila Harris has worked as a Global IT Executive Leader/Public Speaker/Non-Profit Board Member/Zealous Believer in the Art of the Possible at Atos in Orlando, Florida since May 2018. There she was responsible for leadership and direction of the company's 24/7/365 customer service, Sales and Marketing, Global Network Optimization, and Service Management. Additionally, she was also responsible for developing and leading a team of Director-level Business Relationship Managers that served as an extension of executive business leadership team across all regions, including Americas, Australia and New Zealand, North and Central Europe, Southern Europe, India, UK and Ireland, and AMEA.Since joining Atos, Harris has successfully met and exceeded their Year-over-year growth target through identified efficiencies, end-to-end enterprise-wide strategy, process improvement initiatives, customer service excellence via business process optimization, technology innovation and adoption, and Customer Zero opportunities. SHE was also instrumental in key client technology transformation deals pursuits ranging from $100M to > $1B.Most recently, she was accepted into the 2017 Hispanic IT Executive Council (HITEC) Emerging Executive Program. Harris is currently a VP, Service Delivery at Atos in Orlando, Florida. Corporate Advisory Board Co-Chairman at HITEC (Hispanic IT Executive Council). Currently acting as the Corporate Advisory Board Co-Chair and serving on both the HITEC Sponsorship and Event committees. Harris’s primary responsibilities at HITEC include leading a team of Director-level Business Relationship Managers that serve as an extension of executive business leadership team across all regions and driving end-to-end enterprise-wide multi-channel contact center technology strategy, platform architecture, solution innovation and technology transformation, solution implementation/client integration, and global delivery and support services. She is also responsible for driving $4M+ in savings from optimized Capacity Management processes, $2M+ in YoY savings from tool optimization, and $800K+ in client revenue.Harris has also been recognized by Frost & Sullivan as a Customer Contact Advisory Board member and thought leader.


🎓 Education

Education:Executive M.B.A. at Stetson University from 2018 to 2020School: Miami Dade Collegesabases: | Harris has a CNP in Business Administration from Miami Dade College.


💡 Technical & Interpersonal Skills

Yang XueThis third-party article is about Yamila Harris's professional, technical, and interpersonal skills. Harris has worked extensively in the area of customer service, and has a strong ability to connect with her clients and{{ her team. Harris is alsoverywellablepeoplesoftwo. Harris is also a sought-after speaker, and has spoken domestically and internationally at events such as the Hispanic IT Executive Council and the Ibero-American Olympiad in Informatics.


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In a nutshell

Yamila Harris's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

2 year(s), 8 month(s)

Yamila Harris's Willingness to Change Jobs

Unlikely

Likely

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There's 89% chance that Yamila Harris is seeking for new opportunities

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