Global IT Executive Leader/Public Speaker/Non-Profit Board Member/Zealous Believer in the Art of the Possible
Orlando, Florida Area
Atos
VP, Service Delivery
Orlando, Florida
HITEC (Hispanic IT Executive Council)
Corporate Advisory Board Co-Chairman
omegaUp
Board of Directors
July 2018 to December 2019
Leon Medical Centers
Director of Health Information Management (HIM)
1996 to 1999
Miami/Fort Lauderdale Area
Alight Solutions
Senior Director, Global Workplace Technology Services & End User Experience
November 2017 to March 2019
Orlando, Florida
DXC Technology
Executive Director of Regional Business Enablement - Worldwide, Office of the CIO
April 2017 to November 2017
Orlando, Florida
Hewlett Packard Enterprise
IT Executive Director, Global Contact Center Technology Services
March 2014 to April 2017
Austin, Texas Area
Dell
IT Director
November 2010 to December 2013
Austin, Texas Area
Humana - CAC Florida Medical Centers
Director of IT Services
September 2002 to January 2006
Miami/Fort Lauderdale Area
Leon Medical Centers
IT Customer Experience Manager
September 1999 to September 2002
Miami/Fort Lauderdale Area
Dell
IT Senior Manager
March 2006 to November 2010
Austin, Texas Area
What company does Yamila Harris work for?
Yamila Harris works for Atos
What is Yamila Harris's role at Atos?
Yamila Harris is VP, Service Delivery
What industry does Yamila Harris work in?
Yamila Harris works in the Information Technology and Services industry.
Who are Yamila Harris's colleagues?
Yamila Harris's colleagues are Jim CFA, Liana Muskin, Kellee Eavenson, Julie Devine, Bryan Kloss, Tyler Zeruk, Allison Bassiouni, Paulette Dodson, Krista Reneau, and Rob Sturrus
💼 Past Experience
Yamila Harris has worked as a Global IT Executive Leader/Public Speaker/Non-Profit Board Member/Zealous Believer in the Art of the Possible at Atos in Orlando, Florida since May 2018. There she was responsible for leadership and direction of the company's 24/7/365 customer service, Sales and Marketing, Global Network Optimization, and Service Management. Additionally, she was also responsible for developing and leading a team of Director-level Business Relationship Managers that served as an extension of executive business leadership team across all regions, including Americas, Australia and New Zealand, North and Central Europe, Southern Europe, India, UK and Ireland, and AMEA.Since joining Atos, Harris has successfully met and exceeded their Year-over-year growth target through identified efficiencies, end-to-end enterprise-wide strategy, process improvement initiatives, customer service excellence via business process optimization, technology innovation and adoption, and Customer Zero opportunities. SHE was also instrumental in key client technology transformation deals pursuits ranging from $100M to > $1B.Most recently, she was accepted into the 2017 Hispanic IT Executive Council (HITEC) Emerging Executive Program. Harris is currently a VP, Service Delivery at Atos in Orlando, Florida. Corporate Advisory Board Co-Chairman at HITEC (Hispanic IT Executive Council). Currently acting as the Corporate Advisory Board Co-Chair and serving on both the HITEC Sponsorship and Event committees. Harris’s primary responsibilities at HITEC include leading a team of Director-level Business Relationship Managers that serve as an extension of executive business leadership team across all regions and driving end-to-end enterprise-wide multi-channel contact center technology strategy, platform architecture, solution innovation and technology transformation, solution implementation/client integration, and global delivery and support services. She is also responsible for driving $4M+ in savings from optimized Capacity Management processes, $2M+ in YoY savings from tool optimization, and $800K+ in client revenue.Harris has also been recognized by Frost & Sullivan as a Customer Contact Advisory Board member and thought leader.
🎓 Education
Education:Executive M.B.A. at Stetson University from 2018 to 2020School: Miami Dade Collegesabases: | Harris has a CNP in Business Administration from Miami Dade College.
💡 Technical & Interpersonal Skills
Yang XueThis third-party article is about Yamila Harris's professional, technical, and interpersonal skills. Harris has worked extensively in the area of customer service, and has a strong ability to connect with her clients and{{ her team. Harris is alsoverywellablepeoplesoftwo. Harris is also a sought-after speaker, and has spoken domestically and internationally at events such as the Hispanic IT Executive Council and the Ibero-American Olympiad in Informatics.
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
2 year(s), 8 month(s)
Unlikely
Likely
There's 89% chance that Yamila Harris is seeking for new opportunities
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