Web Operations Engineer at ZeniMax Online Studios
Baltimore, Maryland Area
ZeniMax Online Studios
Web Operations (DevOps) Engineer
Baltimore, Maryland Area
Barracuda Networks
System Administrator
February 2010 to August 2017
Ann Arbor, MI
Luna Carpet
IT Manager
August 2009 to December 2009
Perot Systems
IT Support Analyst
April 2009 to August 2009
SafeNet Inc
Corporate Information Systems
April 2008 to April 2009
What company does William Novak work for?
William Novak works for ZeniMax Online Studios
What is William Novak's role at ZeniMax Online Studios?
William Novak is Web Operations (DevOps) Engineer
What industry does William Novak work in?
William Novak works in the Computer Games industry.
Who are William Novak's colleagues?
William Novak's colleagues are Amirmasoud Hedayati, Mark Mercado, Nagarajan Rajan, Christopher Meyer, and Darryl Lowe
📖 Summary
Web Operations (DevOps) Engineer @ ZeniMax Online Studios Baltimore, Maryland AreaSystem Administrator @ Barracuda Networks Routing and LAN switching including troubleshooting network connectivity issues.WAN optimization of VPN, TCP/IP, UDP, and DHCPLinux, Windows, and Mac network troubleshootingStrong knowledge of client/server relationships and of Web and Application ServersLinux OS/CLILDAP configuration; Identifying errors with client configuration when interfacing with products/data services.Cloud to Client interaction From February 2010 to August 2017 (7 years 7 months) Ann Arbor, MIIT Manager @ Luna Carpet Responsibilities include: Managing all assets for the Baltimore location of the company, including tablet PC's, Laptops, PPC's, VOIP, and all other office equipment.Maintaining a 7 day 24/7 on-call schedule with other members of the IT team based in other regional locations.Developing and organizing a ticketing system for use by the company to track incidents.Active Directory AdministrationMicrosoft Exchange Administration From August 2009 to December 2009 (5 months) IT Support Analyst @ Perot Systems Responsibility include: Using resources available to creatively solve complex IT-related issues.Providing and maintaining credentials for over 10,000 employees of MedStar Health to many integrated systems. (ClairVia, Active Directory, SMS, etc.)Remotely connecting to users' systems to perform updates and maintenance.Maintaining a complex ticketing system in order to expediently handle employee and customer IT related issues.Working with users' to solve complex IT related problems.Effectively working individually, and as a team to meet company goals and complete projects. From April 2009 to August 2009 (5 months) Corporate Information Systems @ SafeNet Inc Responsibilities include: Assessment and tracking of company-provided assets.Multitasking in an ever-changing environment.Effectively working individually, and as a team to meet company goals and complete projects.Using resources available to creatively solve complex IT-related issues.Maintaining a wide variety of data on multiple servers.Maintaining over 1,000 company-issued computers. Updating, repairing, and issuing as necessary.Granting permissions for users via Active Directory.Creating and populating distribution lists for company-related activities and projects.Remote-controlling servers, as well as users' machines for maintenance.Working with users to solve any IT-related issues they may have. From April 2008 to April 2009 (1 year 1 month)
Introversion (I), Intuition (N), Thinking (T), Judging (J)
2 year(s), 4 month(s)
Unlikely
Likely
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