Product Manager at Airbnb
Seattle, Washington
HighMark Capital Management
Summer Intern
May 2010 to September 2010
Cornerstone Research
Senior Analyst
August 2007 to July 2008
Cornerstone Research
Analyst
August 2005 to July 2007
Airbnb
Product Manager
Greater Seattle Area
n/a
Sabbatical
September 2015 to August 2016
Amazon
Manager, Seller and Customer Experience Strategy
2014 to August 2015
Greater Seattle Area
Amazon
Senior Financial Analyst, Global Payment Services
August 2011 to December 2012
Greater Seattle Area
Haas School of Business
2011 MBA Candidate
August 2009 to July 2011
Cornerstone Research
Research Associate
August 2008 to July 2009
Amazon
Senior Product Manager
August 2016 to January 2020
Greater Seattle Area
Amazon
Senior Program Manager, Customer Experience Strategy
2012 to 2014
Greater Seattle Area
What company does Will Hinckley work for?
Will Hinckley works for HighMark Capital Management
What is Will Hinckley's role at HighMark Capital Management?
Will Hinckley is Summer Intern
What industry does Will Hinckley work in?
Will Hinckley works in the Internet industry.
Who are Will Hinckley's colleagues?
Will Hinckley's colleagues are Joaquín Bucca, Jay Vercellone, Isabelle Bertrand, Simone Campora, Edith Goetschy, Laura Auvray, Axel Noguier, Catalin JEGHEN, Yannick Mourcia, and Benjamin LEFEBVRE
💼 Past Experience
spellcheckerN/A
🎓 Education
Will Hinckley has a BS from Duke University in economics in 2001. He then attended the University of California, Berkeley, where he earned a Master's degree in business from 2009 to 2011.From 2001-2005, Will Hinckley worked as a business academic at Duke University. He then worked as a management consultant at the University of California, Berkeley from 2009 to 2011.Will Hinckley is an experienced business academic and strategist. He has played a major role in many successful business ventures over his career. In addition, he has been actively engaged in philanthropy and community outreach.
💡 Technical & Interpersonal Skills
Experience in the following:Product Manager at AirbnbSenior Analyst at Cornerstone ResearchAnalyst at Cornerstone ResearchProduct Manager at Airbnb in Greater Seattle AreaSabbatical at n/a from September 2015 to August 2016Managed team responsible for customer experience and competitive gap analysis projects for consumer businessCompleted 18 deep-dive projects in less than 3 yearsFocused launch of Amazon’s business-to-business offering on business-specific features based on analysis of competitive landscape and customer feedbackSenior Financial Analyst, Global Payment Services at AmazonIdentified an opportunity for a multi-million-dollar annual reduction in credit card fees by aggregating digital transactionsDeveloped business case for new payments product targeting the under-banked in the US2011 MBA Candidate at Haas School of Business from August 2009 to July 2011Research Associate at Cornerstone Research from August 2008 to July 2009Performed complex financial and economic analysis for business litigation mattersWorked as part of a team of analysts, project managers, and outside experts to address key issues, develop case strategy, and deliver results for clientsSenior Product Manager at AmazonDefined product roadmap and long-term vision for Prime Now customer experienceLaunched features in Prime Now that allowed customers more flexibility and control over their shopping experienceEnhanced communication with customer through in-app messaging, increasing customer response rates by 10%Created new customer experience for groceries purchased by weight, reducing related customer contacts by 20%Launched new payments process for handling changes that occur during fulfilment, resulting in more than $5 million in annual savingsUsed new data to uncover gaps in the in-store picking process and proposed enhancements to increase accountability of in-store pickers, leading to 50% reduction in customer-impacting issues
Introversion (I), Intuition (N), Thinking (T), Judging (J)
1 year(s), 6 month(s)
Unlikely
Likely
There's 100% chance that Will Hinckley is seeking for new opportunities
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