Internal Fraud Analyst, CFE @ Responsible for minimizing fraud committed by Asurion associates enterprise-wide, as well as defining measures to enhance current processes. Develop system-based queries for information needed to conduct preemptive and post occurrence internal fraud investigations. Apply data mining and analysis techniques to identify fraud trends across all carriers and employee groups. Perform preemptive investigative research of suspicious internal actions performed by employees, contractors and outsourced partners. Collaborate with Human Resources/Care/Legal departments and government agencies to bring the appropriate internal insurance fraud cases to resolution, prosecution and restitution. From November 2013 to Present (2 years 2 months) Greater Nashville AreaFraud Investigator I @ Provided consultation to clients regarding their rights under consumer protection legislation. Provided consultation on best practices regarding the security of clients' personal information, in addition to advising clients on risk mitigation tactics after an exposure of their PII and/or PHI. In cases of confirmed Identity Theft, I resolved fraudulent data and records, including civil and criminal government records reporting fraudulent information, resolved disputes from credit bureaus and collection agencies, amended inaccurate medical records, retired counterfeit and forged checks, closed unauthorized accounts, and corrected motor vehicle records. Utilized LexisNexis, PACER, and various open source databases for investigation into suspected Identity Theft. From 2011 to November 2013 (2 years) Investigations Division Intern @ From 2009 to 2009 (less than a year)
Bachelor of Arts (B.A.) @ University of Alabama Whitney Jackson, CFE is skilled in: Fraud, Risk Assessment, Risk Management, Private Investigations, Investigation, Due Diligence, Licensed Private Investigator, FCRA, Background Checks, Security, Identity Theft, Accurint, Analysis, Certified Fraud Examiner, Fraud Detection