Walter Lee's Email & Phone Number

💼 Past Experience

Walter Lee has a background in software engineering and product management. He has worked in a variety of fields, including software development, customer service, security, and manufacturing. In his most recent position, Walter Lee was responsible for developing and leading product management for a real-time energy control and trading startup. He has also worked with software development and product management groups at Wells Fargo and California Independent System Operator.WalterLee has a good understanding of web protocols and issues related to them, such as SSL, TCP/IP, and HTTP. He has written many test programs and web applications for internal use. Walter Lee is also a senior Principal Technical Support Engineer at Oracle from 2010 to September 2014 (4 years) in Hong Kong/USA. He has experience working with Sun Microsystems products, e.g. web, proxy, applications, Java, ldap, email, certificates servers. In his previous position, Walter Lee was also responsible forORKing up, interviewing, training, and coaching many new engineers.WalterLee is also a Certified in GCP, Scrum, and Splunk. He has worked with the Cloud and Mobile sides of the software engineering spectrum, and has been a leader in developing tools to help operators to use the system more easily. WalterLee also has experience with Six Sigma improvement projects. In his previous position, Walter Lee successfully reduced the time to resolution (T2R), diagnosis errors of customer issues, and increased the customer satisfaction index. Walter Lee is also currently a Senior Software Professional Services Engineer at Sun Microsystems from 2000 to 2010 (10 years) in USA/Hong Kong. He is responsible for designing, constructing, and supporting Sun software products, e.g. web, proxy, applications, Java, ldap, email, certificates servers.Walter Lee is a good friend of many and has worked with many stakeholders in many Six Sigma improvement projects. He has successfully reduced the time to resolution (T2R), diagnosis errors of customer issues, and increased the customer satisfaction index. Walter Lee also has a Good understanding of web protocols and issues related to them, such as SSL, TCP/IP, and HTTP.

🎓 Education

Walter Lee is a Devops and SRE from Akamai University, graduating in 2016 with a Master of Engineering (M.Eng.) degree in Electrical and Computer Engineering. He then moved on to The University of Texas at Austin to complete his undergraduate degree in Electrical and Electronics Engineering, obtaining a Bachelor of Engineering (B.Eng.) in 2017. After completing his undergraduate degree, Walter Lee then moved on to the development and deployment of clouds, big data, and AI/ML applications at Coursera, where he worked from 2018 to 2018.

💡 Technical & Interpersonal Skills

Walter Lee has more than 10 years of professional experience in the software engineering field. In addition, Walter Lee is also a Certified GCP, Scrum, Splunk, Redhat, MySQL, Oracles, and has an outstanding reputation for developing tools, workarounds, configuration solutions and file bugs with reproducible test cases.walter lee is currently a Software | Java | Middleware | Web | Security | Mobile | Devops at Looking for new career opportunities from November 2014 to December 2014 (2 months). Specialized in Devops, Software, Customer Technical Support, Security, Performance, Design and Architecture. Looking for new career opportunities. Senior Principal Technical Support Engineer at Oracle from 2010 to September 2014 (4 years) in Hong Kong/USA. Supported Oracle Internet related applications such as:SunONE/iPlanet Web serverWeblogic ServerApache Server (OHS, webstack and Solaris)SunONE/iPlanet Proxy ServerOTD (Oracle Traffic Director)Achieved 93% exceptional nomination rating in surveys. Wrote over 160+ new Knowledge documents. Reviewed hundreds of KM documents.Supported many large customers in mission critical production environments. Developed tools, workarounds, configuration solutions and file bugs with reproducible test cases.Tested new products and architectures.Helped in project teams to improve team efficiency and customer satisfaction index.Trained new engineers.Good understanding of web protocols and issues related to them, such as SSL, TCP/IP and HTTP. Written many test programs and web applications for internal use.Key security point of contact engineer for Oracle web tier products. Senior Software Professional Services engineer (and other roles) at Sun Microsystems from 2000 to 2010 (10 years) in USA/Hong Kong. Architected, Design and Supported Sun software products, e.g. web, proxy, applications, Java, ldap, email, certificates servers. Hired, interviewed, trained, coached and mentored many new engineers. Built up new support centers in Malaysia, China and India.Worked with stakeholders in many Six Sigma improvement projects.Successfully reduced the time to resolution (T2R), diagnosis errors of customer issues. Increased the customer satisfaction index. Other roles: Sun Enterprise Account Manager: took good care of big customers like Samsung, China Mobile, etc.Support Services Management team: organized and led Sun Software support services in China.Principal Professional Services Engineer: traveled around the world to design and implement customer internet projects. Senior Software Engineer at California Independent System Operator (CAISO) from 1997 to 2000 (3 years) in Folsom, CA. Selected as one of the first 12 founding staffs.I helped built this new State mandated real-time energy control and trading startup from ground zero. Responsible for their super mission critical web trading platform from initial build to daily production support. Ensured it is always 100% available.