- Over 20 years of experience in the software engineering industry - Solid technical knowledge: Cognos BI, Cognos TM1, DB2, InfoSphere BigInsights, Netezza, Informix, Oracle, SQL Server, relational database systems, data warehouse, OLAP data sources, UNIX, Linux, Windows, and development tools in multiplatform environments - Advising technical sales: Contributed to revenue $10 Millions in 2014, delivered advanced/complex proof of concepts, sizings and evaluations - Providing technical support: Managed software problems and critical situations, diagnosed and resolved critical down systems - Designed, developed, and implemented systems and enterprise applications - Excellent communication skills: Wrote book and technical articles, taught courses, created demonstrations, presented products - Earned outstanding customer service satisfaction for all positions - Trilingual: English, Portuguese and Spanish - Co-authored three IBM Redbooks

Business Intelligence Technology Solutions Architect @ IBM Corporation Americas, Business Analytics – Advanced Proof-of-concepts Team. Responsible for: - Provide senior level product presentations and demonstrations. - Deliver advanced or complex sizings, proof of concept evaluations/prototypes - Assist in the development of needs analysis and RFP/RFI responses - Contributed to $10 Millions revenue in 2014 and $8 Millions revenue in 2013 - Provide senior level follow-up for technical issues during and after a sales cycle - Develop comprehensive technical account plans in conjunction with sales representatives that include: technical qualification of prospects, proposed demonstration criteria, trial/prototype plans and closure planning - Provide training in every engagement to shadowing field personnel with respect to the IBM Business Analytics solution - Responsible for: IBM Cognos BI, SPSS, IBM Cognos TM1, Netezza and InfoSphere BigInsights From February 2009 to Present (6 years 11 months) Software IT Specialist @ IBM Corporation Americas, Technical Sales Americas - Provided pre-sales technical support to the IBM sales community, business partners, and IBM Clients in Latin America, USA, and Canada for IBM Information Management (IM) products - Delivered sizings, proof of concept evaluations/prototypes - Answered in-depth technical questions about IM products, features, and functionality - Responded to and coordinate team’s responses to RFI/RFPs - Contributed to $20.5 Millions revenue in 2007 and $7.9 Millions in 2008 - Earned 100% customer service satisfaction 2007 and 2008 as well as 3 excellence awards, and 1 difference maker award - Conducted and designed demonstrations and presentations - Created and maintain intellectual capital in forms of technical articles and quick proposals - Responsible for: IBM Cognos 8 BI Starter Edition for InfoSphere Warehouse,DB2, DB2 for SAP, DB2 Connect, InfoSphere Change Data Capture (CDC), InfoSphere Warehouse, Informix, IBM Information Server, Optim, and SolidDB products From October 2006 to January 2009 (2 years 4 months) Advanced Support Engineer @ IBM Corporation Americas, DB2 and Informix Advanced Support - Provided technical support to customers in Latin America, USA, and Canada - Diagnosed and resolved emergencies and critical down system PMRs - Developed testing scenarios for problem identification and performance analysis - Advised and guided clients about software deployment and usage - Delivered workaround and fixes for software defects - Applied debugging techniques to analyze performance problems - Created and reviewed intellectual capital in the form of technical notes and technical articles From October 2001 to September 2006 (5 years) Premium Support Engineer @ IBM Corporation Brazil, Premium Support Department - Pro-actively identified potential Informix and DB2 problems - Provided notification of defects, workarounds, and available fixes - Managed PMRs, escalations, and CritSits for customers From January 2001 to September 2001 (9 months) Systems Engineer @ - Led POC projects and provided technical sales support to sales department and customers - Installed Unix and Linux operating systems and products for customers - Taught Informix, BI Query, Genio ETL and Java training courses - Presented product demonstrations to customers and business partners - Designed, developed, and implemented systems and enterprise applications using C++ and Java 2 Enterprise Edition (J2EE) - Handled IBM Informix, OpenText (formerly Hummingbird) BI Query and OpenText Genio ETL, Sun Java System Application Servers, and Sun Java System Messaging Server products From September 1995 to December 2000 (5 years 4 months)

Bachelor of Science, Computer Science @ Faculdade de Tecnologia de São Paulo From 1996 to 2000 Associate of Science, Information Technology @ State Technical School of Sao Paulo (ETESP) From 1993 to 1995 Vlaunir Da Silva is skilled in: DB2, Netezza, Data Warehousing, Business Intelligence, Oracle, Microsoft SQL Server, SQL, Informix, Databases, Database Design, Unix, ETL, Linux, Solution Architecture, AIX