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Viktor Churak

Infrastructure and Operations Director @ SoftServe

Viktor Churak Contact Details

Location:
Ukraine
Work:
Infrastructure and Operations Director @ SoftServe
IT Service Desk Manager @ SoftServe
Team Leader of the IT Group Team @ SoftServe
Education:
Course 982, ITIL® Intermediate: Service Strategy @ Learning Tree International
About:

Started as an IT Specialist, was promoted to Project Coordinator then to Department Manager and in Y2012 to Director's position. Experienced in establishing ITIL v.3 based standard processes in IT Department, development of the Information Security Management System (ISMS), ISO 27001, HR Performance Appraisals, Knowledge Evaluation procedures for IT personnel, implementing basic Agile/SCRUM methodology for internal projects 

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