QA @ From October 2013 to Present (2 years 3 months) Graduate Assistant @ •Worked as a System Administrator for ‘Blackboard’, Learning Management System Software
•Major Contributor in the migration of Blackboard ‘Vista’ to ‘Learn 9.1’
•Liaised with the faculty and assisted them during migration on strict deadlines
•Managed the tickets/issues(technical problems) reported by the •Trouble-shooting of issues during the batching of courses and users from the middle-ware portal to blackboard
•Responded to emails, phone calls and personal requests to cater the blackboard needs of faculty and students
•Developed and Managed the Online course evaluations (surveys)
•Documented the routine system processes to perform course and user creations in blackboard From September 2011 to May 2013 (1 year 9 months) Greater Boston AreaSenior System Engineer @ • Worked in the roles of Analyst, Senior Test Engineer and client liaison
• Conducted User Acceptance Testing, Functional Testing, System Testing, Regression Testing and Product Verification
• Worked in various projects and was involved in all the phases of the Software Development Life Cycle (SDLC)
• Assisted the Project Manager in data analysis and Report generation which helped in understanding the concentration of the defects in particular areas which needed attention
• Participated in Requirement gathering, Root Cause Analysis meetings and JAD (Joint Application Design) sessions
• Responsible for collecting and reporting my team’s Metrics (testing related) for the Quality Audits of my Project
• Spearheaded the Process improvement meetings and developed a new process for dealing with bugs in UAT
• Implemented ‘Lean’ processes in my team by streamlining operating procedures, thereby reducing wastages
• Worked as Level 3 support personnel for resolving the issues of the product called Rational Portfolio Manager
• Certificate of Excellence for exceptional Client Support provided as an offshore team representative for all the new change requests(CRs) and also in assisting the client with the Acceptance Testing by setting the test environment and creating test data
• Designed the Induction Program for new recruits into the project
• Rated “Outstanding” for two consecutive years From September 2007 to July 2011 (3 years 11 months) Intern @ • Worked on a project on Library Management System
• Created website using HTML and PHP
• Trained college graduates in analytical and soft skills to make them job ready From December 2006 to June 2007 (7 months)
Master of Business Administration (MBA), Master of Science in Information Technology(MSIT), Information Systems, Operations & Business Intelligence @ University of Massachusetts Boston From 2011 to 2013 B.Tech, Electronics and Communications Engineering @ Jawaharlal Nehru Technological University From 2003 to 2007 BhavansUMass Lowell Vamsi Kolli is skilled in: SQL, Data Analysis, Unix, UML, JavaScript, SDLC, Requirements Analysis, PHP, HTML, Software Testing Life Cycle, Client Liaison, Test Management, Business Intelligence, Project Management, MySQL