I recently relocated to New York from California where I found success in analytics and product management at a cloud-based SaaS company. During my tenure as an analyst, I worked extensively with datasets in Excel, Tableau, MySQL, and Google Analytics. Before that I was an Assistant Product Manager, where I learned effective product management techniques in a scrum-oriented environment. I graduated in 2014 from California Polytechnic State University in San Luis Obispo, California, where I concentrated in human computer interaction along with obtaining minors in both music and humanities. My education was grounded in advanced calculus, linear algebra, statistics, and computer science. I developed critical skills in various programming languages (C, Java, MySQL, Python, and Go), Adobe Creative Suite, Microsoft Office, and gained familiarity with Mac OS X, Windows, and Linux environments. I enjoy using the design and development skills I learned in college to create compelling user experiences. I am passionate about analytics, behavior driven development, and intuitive design. I hope to combine my education and experience to connect people, communities, and brands.

Marketing Analyst @ Used a combination of Excel and Tableau to analyze Salesforce reports and help refine and improve existing processes to gain more accurate insight, produce more effective advertising, and generate higher quality leads. Worked closely with both the CMO and the Senior Director of Marketing to guide decisions for the department. Spearheaded a major project with consulting firm Frost and Sullivan to quantify and assess our total addressable market, worked in conjunction with the sales department to implement a new lead tracking and distribution strategy, and partnered with the Director of Communications to substantiate claims in MINDBODY's S-1. From October 2014 to April 2015 (7 months) San Luis Obispo, California AreaAssistant Product Manager @ Monitor client email and forum feedback to prioritize feature requests, usability issues, and bug reports. Participate in product development team meetings and design reviews. Coordinate with tech support leads to outline and ensure best practices for bug logging and tracking. Help write copy for release notes and email updates. Create reports to assist the lead product manager with maintaining roadmaps for the MINDBODY Express Android and iOS mobile applications. From March 2014 to October 2014 (8 months) Family Room Specialist @ Focus on repairing, maintaining, and furthering relationships between customers and their Apple products. Apple certified mobile technician and take iPhone, iPad, and iPod Genius Bar reservations along with assisting in Mac Genius Bar reservations when needed. Also facilitate personal training sessions for Apple One-to-One members in various topics ranging from Getting Started on Your Mac to iLife and iWork. Internally, emphasis is placed on teamwork and support to provide a more cohesive and successful Genius Bar. From March 2012 to April 2013 (1 year 2 months) Specialist @ Used knowledge of Apple products and extensive training to answer customer questions and create personal solutions for their computing needs. From November 2011 to March 2012 (5 months) Engineering Intern @ Collected data and created technical report with accompanying Excel spreadsheet of District greenhouse gas emissions for calendar year 2009. From June 2010 to September 2010 (4 months) Team Member @ Trained students to become leaders for Cal Poly's Week of Welcome freshman orientation program, the oldest student run orientation program in the nation. Created presentations and training content as well as planned events for the orientation week itself. From September 2009 to September 2010 (1 year 1 month) Engineering Intern @ Informed customers of upcoming construction and addressed concerns; handled professional correspondence; briefed city, county, and state officials on project needs and necessary permits. From June 2009 to September 2009 (4 months)

Bachelor's Degree, Liberal Arts and Engineering Studies @ California Polytechnic State University-San Luis Obispo From 2008 to 2014 Diploma @ Rio Americano High School From 2004 to 2008 Tyler Durkin is skilled in: Mac, Adobe Creative Suite, iLife, Microsoft Office, OS X, User Experience, CSS, HTML, iPhone, Programming, Java, Microsoft Excel, Tableau, Analytics, Python