Tracy Skeans's Email & Phone Number

💼 Past Experience

Tracy Skeans’s career as a people officer began at Yum! Brands, where she served as the Chief Transformation and People Officer. There she led company-wide efforts to redefine the dining experience for its customers and drive growth across all channels. In this capacity, she developed strategies to improve food quality and dine more sustainable. Additionally, she worked to create a culture of supporterhood and engagement within the company, fostering a community of employees that learns and discusses their personal passions. As a result, she saw Yum! Brands’s restaurants grow by more than 20% 365 days a year, averaging 85% occupancy and $8 million in net operating income.While at Yum! Brands, Tracy Skeans also served on the Board of Directors for Brown-Forman. There, she was a key driving force in improving company culture and leadership development. She also helped to create new brands such as DiGiorno, Prontera, Pizza Hut, and at least eight others. In her role as Chief Transformation and People Officer, Tracy Skeans helped to make these brands successful, and she remains an important advocates for change in the restaurant industry.One of Tracy Skeans’s proudest accomplishments at Brown-Forman was the development of the People Department’s Culture and Ethics Guidelines. These guidelines became the gold standard for how all Brown-Forman employees must play contribute to the company culture. They empowered employees to voice their concerns and held them accountable to the company’s values.Tracy Skeans has also successfully led user groups and meetings to discuss important issues in the restaurant industry. She is an expert in user group programs and has been able to create engaging, intelligence-based interactions with customers and employees. These meetings have helped to spike relevant dialogue and improve the customer experience.In short, Tracy Skeans has a wealth of experience working in the restaurant industry and has made a significant impact in driving growth for companies across all channels. She is an experienced leader and strategist who is committed to change in the industry, and she will play an important role at Brown-Forman in the coming years.

🎓 Education

Tracy Skeans has been in the corporate world for most of her career, starting out at Local Oneaboards in Pittsburgh, PA and then moving on to take a position as the Regional Vice President, Sales and Marketing with PNC Bank. Tracy then took a position with American Express in Cincinnati, OH before becoming Regional Vice President, Sales and Marketing with American Express Midwest, based in St. Louis, MO. Tracy has also held various other corporate positions, including Vice President of Sales and Marketing at CSX Railroad, Manager of the Vice President’s Desk with United Parcel Service, and Manager of the Southern Sales District with Chemical Bank. Tracy has also been a faculty member at the University of Pittsburgh Katz Graduate School of Business, where she has taught Marketing, Strategy, and Corporate Ethics. Tracy is a Certified Marketing Professional and a member of the National Marketing Association.

💡 Technical & Interpersonal Skills

Tracy Skeans's most recent role as Chief Transformation and People Officer at Yum! BrandsIndustry of Restaurants. Tracy Skeans has held a wide variety of positions in Business Administration, including Sales and Marketing Manager, Business Development Manager, and finally People Director. Tracy Skeans has more than 10 years of experience in the Restaurant Industry and has worked with a wide variety of companies and restaurateurs. From Brown-Forman, where she was elevated to the role of People Officer in early 2016, Tracy Skeans led a team that renovated and rebuilt several restaurants across the company. Under her leadership, the team successfully executed initiatives such as a major branding overhaul, the installation of Applebee’s785 new waitstaff, and the development of a new rewards program for restaurant staff.In her previous roles, Tracy Skeans has exhibited Exceptional leadership skills. As People Director at Brown-Forman, she guided the 4,000+ employees who work at the company through transformative processes such as workforce development, workplace culture, and communication. In her previous jobs, Tracy Skeans has a demonstrated ability to develop lasting relationships with key stakeholders, communicate effectively, and motivate her team. As a result, Tracy Skeans has a deep understanding of the needs and wants of her employees, and her team is able to work together more productively. Tracy Skeans is also an excellent communicator and able to connect with her team on a personal level. She is able to anecdotely share her experiences with her team, understand their needs, and take the time to hear and understand their thoughts.Under Tracy Skeans’s leadership, Brown-Forman achieved significant successes. She is fiercely dedicated to her work and she takes great pride in her teams’ accomplishments. Tracy Skeans’s dedication to her job, her teams, and her company is transparent, TOP-NOTCH leadership qualities. Tracy Skeans is a skilled leader and her ability to motivate her team sets her apart from other leaders in her field. In her position as Chief Transformation and People Officer at Yum! BrandsIndustry of Restaurants, Tracy Skeans has an opportunity to lead her team through transformative processes to help the company achieve its goals. Her experience as People Director at Brown-Forman shows that she has the administrative, problem-solving, Team Development, and Communication skills to be successful in this role.