Analytical, creative Senior Systems Administrator and Systems Engineer with over 10 years’ experience leading world class, enterprise-wide virtualization initiatives within renowned global technology firms. Proven senior technology professional who has exceled in high traffic, high demand, critical uptime environment and excels as a pivotal business partner and provides critical strategic support and leadership to users, the corporation and management team. Demonstrated ability to learn and teach new concepts, easily adapt to change and manage multiple concurrent tasks. Innovative professional with excellent organizational and communication skills, and proven track record of success. *Private/Public Cloud Management *Ecommerce/SaaS *Datacenter Management *Enterprise Storage & Backup Management *WAN/LAN Optimization *Disaster Recovery (DR) *Solution Engineering *ITIL Project Management *Enterprise Migration *Business Process Analysis *System Architecture *Systems Implementation *Training & Mentoring *Enterprise Monitoring *Security Auditing & Optimization *System Optimization

Senior JanITor @ From September 2015 to Present (4 months) Senior Systems Engineer @ Consolidate and redesign the VMware Infrastructure using Cisco UCS B and C series servers with 3par storage arrays. Implemented ESXi SD boot with SSD local drive for local host and VM side caching, which gives us double to triple the consolidation ratio on UCS servers with VMware flash cache technology. Working on some other awesome projects like big data and elastic search to name a few. From September 2014 to September 2015 (1 year 1 month) Windows Server/Virtualization Specialist, Principle @ Execute all duties related to administering and managing more than 2000 virtual machines, 200+ ESX hosts, four large primary data centers and more than 50 remote sites globally. Developed a blueprint Visio design and migration and upgrade plan for more than 200 ESX hosts worldwide. Spearheaded the design of a four multi-site virtual center setup in linked mode with SSO enable at three sites. Resolve level 4 escalation tickets. Trained site staff on VM deployments and cluster management. *Collaborated with multiple engineering teams to develop innovative solutions for projects; designed, built, scaled out to meet current technology demands. *Created and design Broadcom first dedicated virtualized (Windows/Linux) High Performance Computing (HPC) environment for the engineering teams. The massive CPU intensive application compute farm can now support at least a 4:1 ratio of VM to physical blades, hence reducing physical servers, new server requests, and overall datacenter costs. *Utilized ITIL training to ensure adherence to project budgets, requirements and timelines. *Worked hand-in-hand with and led the training of level 2 and 3 site support liaisons across the globe. *Steered the design and re-architecture of the virtual environment from VMware ESX 4.1 to ESXi 5.5 and VMware view 5.3 VDI solutions. *Led consolidation and refresh of multiple physical servers to virtual machines each quarter for global data center locations. Including virtualization of tier 1 SQL servers using SQL2012 always-on cluster groups with network witness share quorums. *Deployed Solarwind with NOC style monitoring, Veeamone/SCOM2012, and Dell OME hardware monitoring for the entire environment from the ground up. *Manage and administer Compellent Fiber and iSCSI SAN storages. Manage Tier 3 VMs on Netapp over NFS storages. Setup, design, and manage Veeam Enterprise backups and replications solutions. From June 2012 to September 2014 (2 years 4 months) Network Administrator/Datacenter Engineer @ Shepherded the evaluation, documentation and redesign of existing ESX/VMware architecture for staging and production environments. Managed and administered an enterprise multi-site environment with more than 3000 users and 30 remote offices across the United States. Virtualized 98% of data center into a private cloud solution. Administered VMware environment with over 100 virtual machines and over 100 VMware view VDI desktops. Oversaw management of Brocade 8 gigabyte fiber switches and SAN storages. Oversaw management and administration of firewalls, Exchange 2007 servers, Blackberry Enterprise servers, Barracuda email archiving and corporate telephone systems. *Orchestrated the consolidation of servers and redesign of data center to consume less power and rack space while simultaneously enhancing performance and availability of mission critical SAP systems. *Pioneered the migration and virtualization of corporate SAP, SQL, and Oracle production and development servers with VMware running on Dell Compellent SAN storage solutions. *Supported a Sprint MPLS Cisco network at each remote site and administer proxy devices for internet control and enterprise security. *Architected the deployment of 2X terminal server clustering with thin client application support for the company SAP and Office 2010 application roll outs and upgrades. From April 2011 to June 2012 (1 year 3 months) Sr. System Administrator @ Directed the design and management of a 24/7/365 hosted exchange and email archiving SaaS solution for a multi-tenant environment with 90,000 POP/MAPI mailboxes via Microsoft Provisioning Service (MPS). Ensured the satisfaction of numerous Fortune 500 clients including ING and AIG. Consolidated three cages with more than 1000 servers in one data center by designing and deploying a VMware and Hyper-V solution. Administered a mixed large SAN environment, SharePoint, BES, Active Directory, SCOM, DPM and MacAfee IronMail anti-spam. Architected, designed and administered a virtual data center in Amsterdam and the U.K. to service European customers using a public cloud solution. *Instrumental member of engineering team that provided operational, management and engineering support for leading online e-Discovery, email archiving SaaS products. *Filled in for Database Administrator, SAN Administrator and Network Engineer during absences. *Created, implemented and documented a total monitoring solution to enhance performance and maximize uptime. *Constructed production, development and disaster recovery sites across the globe. From May 2009 to April 2011 (2 years) Lead System Administrator @ Shepherded the 24/7/365 delivery of support to more than 50 production servers and databases across the globe for multi-massive online first person shooter game encompassing over 5 million registered users. Provided support to 400 servers in conjunction with IT team that has more than 30 million registered users for all company offered games. Deployed and administered ESX 3i and 3.5 VMware servers. Utilized San storage including EMC, Clarion, 3Par and Netapp. Acted as Project Manager for new game networks: design layout, architecture and infrastructure rollout, server hardware and network setup and deployment from beta to production release timeframe. *Pioneered the ground-up design and implementation of game infrastructure that generates millions of dollars in annual revenue. *Led the training and management of domestic and offshore System Administrators. *Drove the migration and consolidation of more than half of company’s physical servers to virtual servers using ESX 3.5i with clustering and HA mode, realizing hundreds of thousands of dollars in savings on physical server expenses. *Acted as Interim IT Manager reporting directly to CTO/COO. From March 2006 to April 2009 (3 years 2 months) Senior Technology Support Analyst @ Delivered superior 24/7 support to more than 2000 users across 3 WAN call center locations and five remote sites throughout the United States. Troubleshot and rapidly rectified issues pertaining LAN/WAN, VLAN, Citrix and VPN connections for desktops, laptops, PDAs, handheld devices and printers. Optimized network hardware operation through diligent maintenance and monitoring. Handled day to day tickets for desktop support. Managed daily VLAN changes as well as network port configurations on Cisco witches and routers. *Provide support to two significant data centers with AS400s, IBM mainframes and more than 50 Dell and HP servers. *Appointed backup for Senior Network Engineer; monitored network traffic using SolarWind and Sniffer. *Directed and ensured the success of network application and hardware migrations and upgrades From March 2005 to May 2006 (1 year 3 months) Technical Engineer Consultant @ Provides 24/7 support at The Webb Boarding School with over 500 users as an all-in-one position; system admin/network admin/firewall admin/email admin, PC and Mac desktop support. Worked with all types of computers, laptops and servers, while monitoring and fixing network traffic and connectivity issues (LAN, WAN, Wireless). Constructed and replaced entire window server and computer systems with installing and configuring of Windows 98/2000/2003/XP/Mac OS 9 and 10/ Linux operating systems. Responsible for all network administration on the HP switches and Sonic Firewall box. Manage and administrate Windows 2003/2000 and NT domain with an integrated Macintosh environment, File Maker Pro database, Black Baud SQL database, and First Class/ Exchange 5.5/2000 email system and Outlook suite. Taught and trained students, teachers, and faculties how to use certain database, office programs, and other applications. From February 2002 to March 2005 (3 years 2 months) MCSE 2000 Instructor: part-time @ Taught part-time all seven courses for MCSE 2000 certifications to about 4-12 adult professional students within the course. Provided hands on training and lectures to beginning and advance IT students. Taught the latest technology with XP, 2000/2003 server, wireless networking, and network troubleshooting techniques to students From March 2002 to September 2002 (7 months) Facility Manager II @ Lead a team of 10 professionals responsible for daily monitoring and administration of individuals involved in a 24x7 government funded program environment. Provided phone support for current clientele and prospective clientele from different cities and government officials. Personally responsible for working closely with state inspectors, parents, and social workers in issues revolving around individuals participating in program. Responsible for training new employees, performing administrative duties, and maintaining all computer systems. Other duties included maintaining clients funding, balancing expenses, budgeting company funding for the facility, and presenting and reviewing expenses with Program Director. From September 1999 to May 2001 (1 year 9 months)

MCSE, windows, cisco, and linux @ International Consortium of Technology Professionals (ICTP) From 2001 to 2001 Bachelor of Science, Political Science @ University of California, Riverside From 1997 to 1999 Tommy Hong is skilled in: VMware, Virtualization, Servers, Active Directory, Cloud Computing, Data Center, VMware ESX, Windows Server, Disaster Recovery, SAN, VPN, SharePoint, Security, Troubleshooting, Linux