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Timothy Thornton

Senior Director, Customer Care @ GrubHub Inc.

Head of Venmo Customer Experience Strategy | Advisor

Greater Chicago Area

Ranked #1,093 out of 21,860 for Senior Director, Customer Care in United States

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Timothy Thornton's Email Addresses & Phone Numbers

Timothy Thornton's Work Experience

GrubHub Inc.

Senior Director, Customer Care

March 2014 to February 2015


GrubHub Inc.

Director - Customer Service Operations

August 2012 to February 2014

Greater Chicago Area

Virgin America

Director - Airport Operations and Guest Services

September 2004 to August 2012

Timothy Thornton's Education

Illinois State University

Bachelor of Science, Economics

Timothy Thornton's Professional Skills Radar Chart

Based on our findings, Timothy Thornton is ...


What's on Timothy Thornton's mind?

Based on our findings, Timothy Thornton is ...

52% Left Brained
48% Right Brained

Timothy Thornton's Estimated Salary Range

About Timothy Thornton's Current Company

GrubHub Inc.

Leading and growing an awesome group of professional teammates in our high volume contact center located in Chicago. As an extension of our Brand, our team tackles phone calls, live chat, social media, advanced support, and system generated tickets. We find ways to surprise and delight while resolving issues quickly and efficiently.

Frequently Asked Questions about Timothy Thornton

What company does Timothy Thornton work for?

Timothy Thornton works for GrubHub Inc.

What is Timothy Thornton's role at GrubHub Inc.?

Timothy Thornton is Senior Director, Customer Care

What is Timothy Thornton's personal email address?

Timothy Thornton's personal email address is t****[email protected]

What is Timothy Thornton's business email address?

Timothy Thornton's business email addresses are not available

What is Timothy Thornton's Phone Number?

Timothy Thornton's phone (**) *** *** 320

What industry does Timothy Thornton work in?

Timothy Thornton works in the Information Technology and Services industry.

Who are Timothy Thornton's colleagues?

Timothy Thornton's colleagues are Abhi Nandam, Aashish Tandon, Jeffrey Jolicoeur, Joe Friedl, Pradeep Guduru, Pranjal Jain, Robert Cheung, Rick Brock, Kedar Deshmukh, and Rahul Panjrath

About Timothy Thornton

💼 Past Experience

In Sep 2002, I was promoted toDirector of Customer Service. In Nov 2004 I left to take a position at American Airlines as the Head of Customer Service. In Feb of 2015 Ireturned to GrubHub to be the Senior Director of Customer Care.

🎓 Education

- Master of Science, Economics from the University of Missouri from Timothy Thornton's past education has prepared him to work in the economic field. Thornton has a bachelor's degree from Illinois State University, which gave him knowledge in economics. He then earned a Master of Science from the University of Missouri, which gave him the skills and knowledge needed to work in the economic field.

💡 Technical & Interpersonal Skills

Based on Timothy Thornton's work experience, Timothy Thornton has the ability to manage a team of people numerically, provide customer service, develop strategic plans, and provide underwriting and technical support. Timothy Thornton also has experience in predictive analytics and paper and toner management.

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In a nutshell

Timothy Thornton's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

3 year(s), 0 month(s)

Timothy Thornton's Willingness to Change Jobs



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Timothy Thornton's Social Media Links

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