Thomas Hillhouse's Email Addresses & Phone Numbers

📖 Summary

Operations Officer @ Market Reader Pro Responsible for day-to-day operations of email market research firm. Created surveys and reported results to clients. Grew online panel to over 80,000 members. Expanded service to include in-home product testing, online focus groups, and international support. From January 2000 to May 2003 (3 years 5 months) Director, Internet Solutions Technology @ Digitas Accountable for the technical definition, production, and delivery of all engagements for accounts in multiple industries. Responsible for managing and delivering all technical aspects of a project from discovery through delivery. Conduct product technical assessment, provide sales support, and create detailed business requirements for the development team. From 2007 to 2011 (4 years) Greater Philadelphia AreaTechnology Consultant @ IQ Group Web application architecture, design, and development. Completed several projects as a consultant. From 2000 to 2001 (1 year) Web Systems Architect @ Qwest Internet Solutions Experience with project planning, cost estimation, development, quality assurance, and technical sales support. From September 1997 to December 1999 (2 years 4 months) Director of Technology, Global Marketing & New Business @ MRM//McCann Integral member of new business team, pitching customer solutions across a variety of marketing technologies. Responsible to the Global CMO driving agency growth within healthcare and pharma verticals.Contributed to or led written responses to over 70 RFIs/RFPs, and developed content, strategy, & messaging for 30+ stand-up pitches (many with global scale), including liaising with creative, media, technology, and partners. With team, managed growth pipeline, partner relationships, and opportunity sizing. From 2013 to 2016 (3 years) Princeton, NJ / New York City, NYDirector of Technology @ MRM//McCann Led the technology practice at MRM//McCann's Princeton, New Jersey office. Focused on large strategic assignments, senior client relationships, new business, and partner relationship opportunities. I was responsible for ensuring MRM//McCann's technology product is leading edge, being applied to existing and new clients, and importantly, deriving new and incremental revenue from our work.Managed team of full time and contract developers, architects, technology leads, and quality assurance specialists. Responsible for hiring, management, training, and personnel decisions. Collaborated across McCann offices globally (including offshore production centers) to develop virtual teams, and augment local capabilities for clients. From May 2011 to December 2012 (1 year 8 months) Princeton, NJWeb Services & Marketing Manager @ National Constitution Center Managed all online marketing for tourist destination with over one million visitors per year. Led complete website redesign, including implementing SEO and SEM plan. Doubled website visitation since 2004. Developed several brand extension sites, including devising communications strategy & marketing execution. Led email marketing campaigns and grew electronic mailing list. Named to Strategic Planning Working Group. From 2003 to 2007 (4 years) Greater Philadelphia AreaInstructor (Part Time) @ Art Institute of Philadelphia Taught web development courses to undergraduate college students. From 2001 to 2007 (6 years) VP, Director of Digital @ The Navicor Group Built digital delivery practice for healthcare marketing agency from the ground up, including defining required staff/skillsets, recruiting & developing talent, and implementing digital processes within the creative workflow. The Navicor Group is a full-service marketing agency specializing exclusively in oncology and is part of the commercial arm of Syneos Health. From 2018 to 2019 (1 year) Greater Philadelphia AreaVice President, Customer Experience @ MRM//McCann Led a team of experience strategists, UX designers, and performance analysts to create ideal customer experiences for clients across industries, but with a specialty in healthcare. From awareness through diagnosis, from script to delivery, I applied best practices from outside the health industry to optimize customer satisfaction and drive business value. From 2016 to 2017 (1 year) Princeton, NJ / New York City, NYStrategy @ Klick Philadelphia, Pennsylvania, United States