Theresa Richter's Email

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Online Marketing Trainee @ - Online Marketing Seminare - Content Management From January 2015 to Present (1 year) Munich Area, GermanyMarketing Consultant @ - responsible for creating a marketing plan - current state of marketing strategies (analysis through SWOT, PEST, competition analysis, situation analysis of current marketing channels) - future marketing strategies based on current state and financial position From July 2014 to March 2015 (9 months) Student @ - five months intensive Spanish course to improve my Spanish language skills (passed official language test DELE, level B2 - meeting ERASMUS people from all over the world - making new friends and networking - travel throughout Spain From November 2013 to April 2014 (6 months) Salamanca, SpainTrainee Audits and Market Research @ - perform OTA Audits - assist in SEO consulting - assist in tourism market research relating to the European Travel Market in cooperation with PhoCusWright From April 2013 to October 2013 (7 months) Düsseldorf Area, GermanyBarista @ - baking pastries - preparing sandwiches - making different kinds of coffee - keeping an eye on all areas of the café so that it looked spotless and clean - delivering quick service to students, lecturers, and also outside guests was of major importance when lines where queueing up to the entrance door From September 2012 to April 2013 (8 months) Student @ From September 2009 to April 2013 (3 years 8 months) Waitress @ - serving customers during breakfast, lunch and dinner - recommending wines From October 2011 to July 2012 (10 months) Sydney, AustraliaThe Ritz-Carlton, Powerscourt @ Rooms Division Intern Three months spent at Front Office, Guest Services and Concierge: - checking in and out guests - assisting with any requests - performing night shifts with night audits - recommending sight seeing routes across Ireland - booking and arranging trips, concerts, restaurant visits for guests - accompanying guests to rooms and explaining facilities Three months spent in Houskeeping: - providing impeccable laundry services to guests and fellow employees - clean rooms as a room attendant - organize room attendants' schedules as an office coordinator - manage any requests coming in from guests, room attendants, supervisors, or housemen - check cleaned rooms as a supervisor so that five star standards are met From February 2011 to August 2011 (7 months) IrelandWaitress @ - serving customers during dinner time - playing saxophone during Halloween event - designing poster for Halloween event From July 2008 to January 2009 (7 months) Bonn Area, Germany

Online Marketing / Social Media Certificate, Marketing/Marketing Management, General @ Private PTM Akademie GmbH From 2014 to 2015 Level DELE B2 - Spanish @ Mester Spanish Courses Salamanca From 2013 to 2014 Double Bachelor/ B.A., International Hospitality Management, 1, 3 @ Internationale Fachhochschule Bad Honnef - Bonn From 2009 to 2013 Bachelor of Arts (B.A.), Hospitality Management, GPA: 4.0 @ International College of Management, Sydney From 2011 to 2012 Level B1, Spanish @ Malaca Instituto From 2010 to 2010 Abitur, 1, 3 @ Amos-Comenius Gymnasium From 2000 to 2009 Study Abroad @ North Oldham High School From 2006 to 2007 Theresa Richter is skilled in: Online Marketing, Google AdWords, Google Analytics, E-Mail Marketing, Content Marketing, Content Distribution, Online Publishing (Wordpress), SEO, Hospitality Management, Academic Writing, English, Creativity, Unique Prezis & Power Point Presentation, Market Research, German