Terri Goh's Email Addresses & Phone Numbers

📖 Summary

Customer-focused Quality Engineer with 8 years of professional and academic achievements in quality engineering development and execution, communications, and client services in solar energy and LED technology manufacturing industries. Competencies are not limited to:- Outstanding leadership in directing quality specialist team in defining, implementing, and maintaining Standard Operation Procedures, while developing on-going process improvements for greater efficiency and productivity Proven record of facilitating successful product launches through establishing product criteria, resolving ambiguity, and developing procedures and performance tests within timeline, to enhance product effectiveness and appeal Excellent communication and interpersonal skills for team leadership and collaboration across organizational, cultural and ethnic backgrounds, and building client relationships for high quality customer service and satisfaction Functional knowledge of manufacturing/quality engineering disciplines (QMS, SPC, FA, 8D and etc.)Quality Assurance Engineer @ •Supervise and oversee the performance of outgoing quality specialists. •Define, implement and maintain system to facilitate corrective action and preventive action for any occurrence of product and process non-conformities. •Monitor and trigger for improvement on related quality issue in production line. •Drive to close all in house corrective and preventive action defined. •Compile and report on related quality indices and progress of improvement. •Assist to set up acceptance criteria and execute effective sampling plan in accordance to product quality requirements. •Interface with engineering, maintenance, production, test and materials to resolve any quality issues, including customer complaints and customer audit findings. •Involvement in any improvement activities in the production line. •Establish and amend related Standard Operation Procedures in accordance to IMS requirements. From January 2011 to June 2013 (2 years 6 months) Selangor, MalaysiaQuality Engineer @ •Led and managed a group of QA shift leaders and QA inspectors. •Ensured compliance of the QA activities defined in the quality plan is performed, identified and recorded. •Responsible for reviewing the adequacy of quality procedures/specifications and their implementation at In-process QA Monitors / Gates at assembly. •Defined appropriate methods for inspection, measurement and test. •Highlighted all quality issues and pursue corrective actions with relevant parties to contain any problem. •Liaised with production or engineering to resolve criteria disputes, shutdowns or any inspections, measurements and test difficulties. •Generated weekly quality reports of lot rejection ratios and defect ppm for monitoring quality level based on the Quality Objectives. •Performed failure analysis on line fallouts, reliability rejects and customer return samples to determine root cause failure mechanism •Reported and highlight any manufactured and assembly related issues to engineering and production •Coordinated the calibration activities for external calibration •Maintained an up-to-date master calibration schedule to track and recall equipment due for calibration From June 2007 to December 2010 (3 years 7 months) Penang, MalaysiaMaster of Arts (M.A.), Communication and Development, 3.8 @ Ohio University From 2013 to 2015 Bachelor of Applied Science (B.A.Sc.), Physics @ University Science Malaysia From 2004 to 2007 Terri Goh is skilled in: Manufacturing, SPC, Engineering, FMEA, Semiconductors, Six Sigma, Process Engineering, Quality Control, Electronics, Lean Manufacturing, Quality System, Continuous Improvement, Leadership, Cross-functional Team Leadership, Root Cause Analysis