Executive-level professional with over twenty years of expertise in information technology and business relationship management. Experienced in the management of an intricate variety of technical projects and in the development of strong, profitable relationships across multiple industries
A verifiable track record of success functioning as a client partner, solutions consultant, and business process improvement specialist within manufacturing, distribution and high-tech verticals like GE Healthcare, Rockwell, Eaton & Cognizant Technology solutions. Highly skilled in leading cross-functional teams in the execution of programs that support one common vision and goal.
Successful experience functioning as a client partner, solutions consultant, and portfolio director within manufacturing, distribution (fluid power, hydraulics, industrial machinery), insurance and health insurance industries. Highly skilled in leading cross-functional teams influencing change in the execution of programs that support one common vision and goal.
CORE COMPETENCIES
• IT Outsourcing & Shared services
• Business Process Improvement
• Bi, CRM, Cloud, Social & Digital
• Excellent Communication Skills
• Asset Management, Aftermarket & Distributors
• Strategic Sourcing & Portfolio management
• Vendor & Relationship management
• IT , Sales & Marketing, SCM, Field service
. QAD/MfgPro & Prophet 21 based Based Intelligence application development of strategic and tactical reporting and dashboards.
Director - @ Chief oversight of a wide portfolio of information technology projects designed to improve business processes for highly-recognizable clients including CUNA, Assurant, GE Healthcare, Humana in the Wisconsin and Illinois (Chicago) markets.
> Consulted Ford for current state to future assessment of their current DAM platform and providing recommendations.
> Collaborated internally with CRM, Bi, Digital, ecommerce and externally with clients strategic sourcing team to share best practices and solutions as a part of many small and bigger RFI/RFP selection processes.
>Negotiated contracts with multiple matured strategic sourcing teams including GE Healthcare. Collaborated with Strategic sourcing teams to develop supplier selection metrics and RFI/RFP creation processes.
>Managed Onshore/Offshore team of 350 associates and served as an influential client partner mentoring and coaching goal setting for the work teams.
>Lead monthly/quarterly CIO review meetings with governing team - sourcing leaders, program leaders, and enterprise architecture groups to make sure the key metrics around cost, quality of execution and customer satisfaction are exceeded.
>Collaborated with claims, policy admin, supply chain, engineering, sales, marketing, and finance functions proactively to understand the initiatives and orchestrated a SWAT team to respond with our approach on many strategic initiatives.
>Lead the master service agreement blue print document working closely with the sourcing team to analyze the current commodity and niche technologies to proactively work out a compelling dual sourcing pricing strategy with multiple vendors.
>Built several data driven metric-based engagement model designed to articulate the monthly metrics that provide insight concerning level of quality, defects, and efforts to take action on. From March 2012 to Present (3 years 10 months) Business Relationship Manager @ Responsible for onshore/offshore delivery model, revenue growth and customer satisfaction. Primary focus was strategic and tactical enablement of business intelligence and reporting solutions across business functions. Developed strong working relationship with GE Healthcare modalities including HCIT, HCS, Diagnostic Imaging, Services, finance and sales functions.
Demonstrated excellent client negotiation skills and strong business acumen. Successfully used influential and collaborative skills to lead many cross-cultural work teams to work towards common goals.
Managed 20 CIO relationships with GE Business and stood twice as the best supplier award from GE Tec infrastructure group.
Collaborated with GE Healthcare IT leaders to re-engineer business processes and develop new capabilities to respective business functions leveraging ERP, CRM and business intelligence systems for the purpose of improving the financial return of sales, customer service, marketing, supply chain, and financial efforts.
Build a strong delivery practice around Prophet 21 Business Intelligence practice helping small to medium size distributors (Industrial supply, Fluid power and Electrical) in the Midwest market. Helped many firms in the region improving their On time delivery from 66% to 99%, Improve scheduling, production planning, rebate reconciliations by developed a cloud based "Bi Reporting and Dashboard" solutions leveraging a compelling commercial model. Retained clients, improved revenue and sustained a gradual growth. From June 2008 to January 2012 (3 years 8 months) Industry Account Manager @ As Eaton Account Manager, Sunil was responsible to grow Metals & Mining, Food & Beverage and Life sciences verticals account with in a territory of 5 million account base.
Sunil strategized and executed on the detailed Account plans that was developed around some of the Industry Drivers, Account level priorities and more importantly the priority/pain areas that was shared by the business leaders.
Acquired three new accounts in a calendar year that resulted in revenue of more than 2 Million. Packaged the components and services integrated into a solution package worth 1 MM.
"C" Level Business Leadership Relationships. From April 2006 to April 2008 (2 years 1 month) Area Manager - Global Manufacturing Solutions @ As Area Manager for Rockwel's Global Manufacturing Solution business, Sunil represented 1BB GMS Group , leveraging internal competency centers around MES, Asset Management services, Industrial Automation products portfolios to help Business leaders in the Midwest Manufacturing Accounts. Sunil won many service contracts around Inventory Parts/Asset Management, Installed Base evaluations, Remote Network services, Repair tract that drives productivity, improve throughput and reduce many levels of cost. Sunil extensively collaborated with OEM's, SI's and Rockwell Distributor channels to grow the respective accounts. From April 1999 to July 2006 (7 years 4 months) Business Consultant @ Consultative role to Implement the ERP systems modules like Field Services, Supply Chain and Sales Order Entry. From February 1997 to April 1999 (2 years 3 months) Business Consultant @ Consultative role Implementing ERP Solutions around Logistics and Distribution. From February 1994 to April 1997 (3 years 3 months)
M.S, Enterprise Computing @ Marquette University From 2000 to 2004 RA Commercial Leadership Training Program @ RA Leadership School From 2000 to 2001 Don Bosco Sunil(Sunny) Krishnan is skilled in: Risk Management, Vendor Management, Strategy, Business Process, Integration, Management, Business Intelligence, Strategic Partnerships, CRM, Enterprise Software, Business Process Improvement, Program Management, Leadership, Consulting, Business Analysis
Websites:
http://www.igate.com