Dynamic IT professional with nearly 2 years in business analysis and 8 years in business-process automation and enterprise software development utilizing full array of Java/J2EE based frameworks & rich internet technologies. Highly organized and efficient in fast-paced multitasking environments as well as with distributed teams. Effective leader with strong analytical and interpersonal skills.
Senior Consultant @ Business Analyst @ Discover Financial Services (Feb 2014 - Present)
- Leads use case development and requirement specification in banking transformation projects for student lending business, while managing business process redesign requirements and enhancement requests for personal lending business functions.
- Collaborates with business partners and UX designers to determine requirements based on business processes and user stories, while working with solution architects and development teams to ensure that system design meets business objectives. From February 2014 to Present (1 year 11 months) Greater Chicago AreaTechnical Lead @ Lead Engineer @ CVS Health (Oct 2012 - Jan 2014)
- Spearheaded end-to-end software development lifecycle of multiple projects, including release coordination, business process and architectural solutioning, and build management.
- Analyzed risks in IT service management and identified opportunities to improve operations of business-critical systems.
- Led resolution of critical and highly escalated issues by coordinating between multiple teams including Middle-ware, Mainframe, Infrastructure, and back-end adjudication, resulting in 100% SLA adherence.
- Established a comprehensive knowledge management framework – including a production turnover procedure between Development and Maintenance teams – that encouraged DevOps methodology and boosted productivity by 50%. From October 2012 to January 2014 (1 year 4 months) Greater Chicago AreaTechnology Analyst, Technology Lead @ Technical Consultant / SME @ LexisNexis (Mar 2011 - Oct 2012)
- Played key role in enabling client to release a new customer-facing web product within strict timeline and to gain competitive edge in the market, via extensive consultation in UI design as well as implementation of several challenging architectural frameworks.
- Handled end-to-end design and development of the UI framework involving JSF, Spring, JQuery and XHML/DHTML, and also implemented complete exception/error handling framework with centralized error handling for Ajax requests including JQuery Ajax and A4J.
- Extensively researched and handled complex issues in JSF, A4J as well as cross-browser problems, playing the role of a Subject Matter Expert.
Technical Consultant @ Pearson NCS (Mar 2009 - Feb 2011)
- Led design and development of several enhancements to client’s digital asset management system – one of the major components of client’s assessment delivery business – while managing service delivery and operational support.
- Collaborated with multiple stakeholders in USA and India to set up a global delivery team of 5 (2 onshore, 3 offshore) that resulted in annual revenue of $600K.
- Extensively worked on performance improvements of numerous SQL queries and PL/SQL stored procedures for report generation, thereby improving productivity and efficiency leading to reduced number of tickets in production. From March 2009 to October 2012 (3 years 8 months) Software Engineer, Senior Software Engineer @ - Worked on extensive software development pertaining to multiple features for the Test Developer’s Studio – an online, business-process-workflow based digital asset management platform.
- Collaborated in end-to-end developments of Dow Jones SIMS software and the Lexis Nexis Rosetta Platform – leading both projects to receive “Best Project” awards within their respective accounts.
- Involved in the end-to-end development through complete project lifecycle of the applications' development - starting from requirement analysis, through design/development/testing, till the production release.
- Extensively involved in requirement analysis, design and hands-on development of front-end UI components as well as back-end components implementing business rules. From July 2006 to March 2009 (2 years 9 months) Bengaluru Area, India
MCA @ Jadavpur University From 2003 to 2006 B.Sc. @ Jadavpur University From 2000 to 2003 Suman Majumder is skilled in: Business Process, Cloud Computing, Struts, Spring, Hibernate, XML, Servlets, JSP, J2EE Application Development, PL/SQL, Requirements Analysis, EJB, jQuery, Agile Methodologies, JSF