Director of Revenue Management @ Borgata Hotel Casino & Spa
Revenue Management Analyst @ Borgata Hotel Casino & Spa
Manager Hotel Yield @ Sands Hotel and Casino
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Director of Revenue Management @ Facilitates communication regarding objectives and performance among the key revenue generating areas which include; Marketing, Hotel Sales, Hospitality and Reservations area. Tracks revenue performance and benchmarks performance against plan, history and competition. Coordinates and compiles data for use in revenue analysis property wide. Includes managing of Borgata Hotel (1970 rooms) along with
Director of Revenue Management @ Facilitates communication regarding objectives and performance among the key revenue generating areas which include; Marketing, Hotel Sales, Hospitality and Reservations area. Tracks revenue performance and benchmarks performance against plan, history and competition. Coordinates and compiles data for use in revenue analysis property wide. Includes managing of Borgata Hotel (1970 rooms) along with The Water Club (797 rooms) a property of Borgata. From September 2010 to Present (5 years 4 months) Revenue Management Analyst @ From November 2006 to September 2010 (3 years 11 months) Manager Hotel Yield @ Monitored hotel bookings and yielded accordingly for the most optimal and profitable mix of business. Assisted in creating marketing promotions to drive occupancy and grow database. From 2005 to 2006 (1 year) Senior Account Executive @ Manage retail accounts and solicit advertising opportunities. From January 2004 to August 2005 (1 year 8 months) Director of VIP Services @ Responsible for the operational areas of VIP services. Including guest registration, butler service and hotel service staff. From September 2000 to September 2003 (3 years 1 month) Director of Marketing Rooms @ From 1998 to 2000 (2 years) Reservations Manager @ From 1995 to 1998 (3 years) Assistant Manager Casino Marketing @ Responsible for managing hotel room, show, special event and direct mail blocks. Including the Casino Services staff. From 1992 to 1995 (3 years) Reservations Manager, Front Desk Manager, Guest Services Manager @ From August 1986 to August 1992 (6 years 1 month)
Associate of Science (AS), Hospitality Administration/Management @ Widener University-Delaware Campus From 1983 to 1985 Sue Daigle is skilled in: Hospitality Management, Hotels, Revenue Analysis, Resorts, Hospitality, Management, Casino, Marketing, Yield Management, Hospitality Industry, Property Management Systems, Food & Beverage, Hotel Management
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