• Accomplished Program Manager with over twelve years of experience with Web, Mobile and eCommerce SDLC( Software Development Life Cycle) using both Waterfall and Agile Methodologies. • Demonstrated ability in leading large programs to define, plan, manage, and successfully deliver high visibility products to market within aggressive timelines. • Excellent problem solving skills with a knack for diffusing highly stressful and conflicting environments within Engineering teams. • Effective leader with the ability to mentor and manage cross-functional teams to meet program objectives and communicate program metrics effectively to various stakeholders. • Proven track record of setting and meeting aggressive schedules during rapid release cycle and managing multiple projects with competing priorities and other impediments. • Ability to drive all aspects of product development lifecycle including Product definition, development, testing, delivery and production bug fixes. • Experienced in Agile/Scrum environment from backlog grooming to sprint retrospective while managing 3-5 scrum masters as well as managing own scrum teams • Additional experience in: o Process Improvements o Resource Management o Roadmap Planning o Sprint Planning o Release Planning o Localization o Vendor Management o JIRA, Rally, Wiki, Clarity, SharePoint, Tracker, Trace o New Product Introduction (NPI) o Major releases: Site Launches – Global Cross Functional Teams / Offshore resources

Engineering Program Manager - Maps Team @ From October 2014 to Present (1 year 3 months) Technical Program Manager - Mobile Team @ From July 2012 to April 2014 (1 year 10 months) Sr. Program Manager / Engagement / Partner Manager @ From November 2009 to July 2012 (2 years 9 months) Program Manager - Market Places @ From October 2004 to December 2009 (5 years 3 months) Senior Technical Project Manager @ From 2002 to 2004 (2 years) Software Engineer/ Project Manager @ From 1996 to 2002 (6 years)

Sue Chandra is skilled in: Software Project Management, Program Management, Cross-functional Team Leadership, Project Management, Integration, Management, Scrum, Agile Methodologies, Agile Project Management, E-commerce, Vendor Management, Product Development, Platforms, Open Source, Team Leadership