iQor is one of the world’s largest privately-held call center services companies in the world with approximately 32,000 employees worldwide and annual revenues of over $900 million. As one of the industry's fastest-growing companies, iQor specializes in customer care, retention and recovery services. It is the second largest debt collection company in the world, collecting billions of dollars of past due receivables on behalf of many of the world’s largest and most prestigious companies. It is owned predominantly by Guggenheim Partners and management. The company is headquartered in New York City and has significant operations in the United States, Canada, the United Kingdom, Mexico, China, India and the Philippines.
EVP @ From September 2004 to Present (11 years 2 months) Senior Vice-President, Operations @ From 1993 to 2004 (11 years) Regional Vice President @ From March 1993 to December 1999 (6 years 10 months)
Business Management @ Penn State University From 1982 to 1984 Steve Solomon is skilled in: Accounts Receivable, Debt Collection, Customer Retention, Credit, P&L Management, Outsourcing, Operations Management, Call Center, Executive Management, BPO, Call Centers, Vendor Management, Training, Credit Cards, Leadership, Management, Strategy, Banking, Customer Experience, Portfolio Management, Financial Services, Loans, Process Improvement, Credit Risk, Risk Management, Finance, Forecasting, Analytics, Business Process..., Business Development, Mergers & Acquisitions, CRM, Team Management, Relationship Management, Team Building, Customer Satisfaction