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Steve Kuenzi

Senior Consultant/Business Analyst/Enterprise Analyst/Process Improvement @ Available

Available: Senior Consultant / Enterprise Analyst / Business Systems Analyst / Product Owner

Portland, Oregon Area

Ranked #117 out of 2,343 for Senior Consultant/Business Analyst/Enterprise Analyst/Process Improvement in Oregon

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Steve Kuenzi's Email Addresses & Phone Numbers

Steve Kuenzi's Work Experience


Senior Consultant/Business Analyst/Enterprise Analyst/Process Improvement

Portland, Oregon Area

IBM (Contract with TekSystems)

Senior Business Analyst

March 2016 to January 2017


MBA Certification


June 2015 to February 2016

Online MBA course work

Steve Kuenzi's Education

Portland State University

BS, Computer Science

Agile Alliance (training center)

Certified Scrum Master (CSM), Agile Scrum Master

2009 to 2009

Portland State University

Bachelor's degree Computer Science, .NET 2.0 and associated technologies

2007 to 2007

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About Steve Kuenzi's Current Company


Freelance Specializing in meeting short term/immediate needs. • Process Improvement (Ex: documenting Standard Operating Procedures (SOP’s) • Product Research & Analysis that meets the customer’s needs • Hardware/Software Installation & Setup (Ex: (Windows/Linux OS, Wi-Fi routers, extenders) • Systems Analysis & troubleshooting, root cause analysis, Malware removal • Data manipulation Excel Macros/Office Integration and reportingPersonal Development •...

Frequently Asked Questions about Steve Kuenzi

What company does Steve Kuenzi work for?

Steve Kuenzi works for Available

What is Steve Kuenzi's role at Available?

Steve Kuenzi is Senior Consultant/Business Analyst/Enterprise Analyst/Process Improvement

What is Steve Kuenzi's personal email address?

Steve Kuenzi's personal email address is s****[email protected]

What is Steve Kuenzi's business email address?

Steve Kuenzi's business email addresses are not available

What is Steve Kuenzi's Phone Number?

Steve Kuenzi's phone (503) ***-*198

What industry does Steve Kuenzi work in?

Steve Kuenzi works in the Information Technology and Services industry.

About Steve Kuenzi

📖 Summary

Senior Consultant/Business Analyst/Enterprise Analyst/Process Improvement @ Available Freelance Specializing in meeting short term/immediate needs. • Process Improvement (Ex: documenting Standard Operating Procedures (SOP’s) • Product Research & Analysis that meets the customer’s needs • Hardware/Software Installation & Setup (Ex: (Windows/Linux OS, Wi-Fi routers, extenders) • Systems Analysis & troubleshooting, root cause analysis, Malware removal • Data manipulation Excel Macros/Office Integration and reportingPersonal Development • Programming/Data Analysis: Python (Udemy online) • Business Intelligence (BI): Online assignments using Tableau • Mobile Application Development: Android mobile dev. (Android Studio) Networking & Volunteering • Free Geek volunteer • Seminars and Networking with various special interest groups Portland, Oregon AreaSenior Business Analyst @ IBM (Contract with TekSystems) Lead RFP and analysis effort on new 3rd party data feed to support core business functions. Conduct gap analysis to inform business transformation planning associated with changes to business processes/data feeds. Lead workshops/discussions with subject matter experts to capture business process, data-flow, technical design and other requirements sufficient to enhance/improve the delivery and compliance (with Real Estate Settlement Procedures Act (RESPA) and Consumer Finance Protection Bureau (CFPB) regulations related to FHA loan services. Comfortable presenting to end users and management. Mentor/Collaborate with other analysts. • Enterprise Analysis: business process mapping and modeling, current/future state process definition, impact/gap analysis. Efficient/effective methodologies to evaluate and decompose large and/or complex problems in order to provide clarity and understanding of the problem space and to promote value driven solutions. Utilize IBM Blueworks/Visio for process models. • Service Delivery/Performance Management: Identification and development of critical work products necessary to support new/enhanced services and/or the development of 3rd party service contracts and RFP's: Service definition (OLA/SLA), KPI definition, service performance monitoring/measuring, KPI's, standard operating procedures, security standards, O & M guides. • Business Analysis/Systems Analysis: Business Context models, User Stories, Use Cases, logical data models, conceptual UI design & mockups using Balsamiq. • Change Management: Define/establish Change Management/Service delivery roadmap in support of newprocesses/services. • Data Analysis: Perform analysis of data for determining root cause, data quality issues, service delivery issues (especially around governance/compliance). Development of SSRS reports specifications. Development of data models in support of or in compliance with Information Architecture. Create complex SQL queries. From March 2016 to January 2017 (11 months) BeavertonStudent @ MBA Certification Areas of Focus:• Communication, Influence and Teams • Business Analysis• Project Management• Business Writing• Leadership and Management• Strategy & Business Models• Finance for Non-Finance Professionals From June 2015 to February 2016 (9 months) Online MBA course workSR. Business Analyst @ NWEA PRIMARY BUSINESS DOMAIN: CONTENT MANAGEMENT/INTERNAL TOOL DEVELOPMENTLead analyst on business unit supporting NWEA’s capability to develop and deliver solutions to its assessment platform. Lead on capability development of the curation process. Strong liaison with and advocate for Product Owner and subject matter experts regarding new processes and products and solution delivery (using Agile practices). • Business Development: Collaborate with Product Managers to understand product vision and resultant business cases. Adopt a leadership role in presenting new ideas (based on hard data) to NWEA management to address issues regarding efficiency and effectiveness across NWEA teams. Act as an advocate and advisor for the needs of the business, and as a leader within the business analysis team. • Product Development: Collaborate in a Agile manner with product owners to identify and enhance business capability, business processes (ex: content creation and delivery), product features and requirements necessary to bring the product vision to fruition. • Business Analysis: Act as a liaison between teams both in and outside the organization including product managers, software developers, educational researchers, content producers, customer support representatives, and NWEA’s customers by translating customer and business needs into requirements. Mentor junior business analysts, contribute to establishing requirements management standards. • Change Management: Collect, analyze and present information to NWEA management and other stakeholders in order to support the ability to confidently affect change across the enterprise in a predictable and positive manner. From 2014 to 2015 (1 year) Portland, OregonSR. Business Analyst @ Bonneville Power Administration PROJECT: Federal Records Management/Unstructured data management.Enable the business to respond to FOIA inquiries/requests in a timely and thorough manner. • Business Development: Collaborate with business to develop a solid business case involving the adoption of a new records management capability: its services (using BPM/ITIL approach), processes and procedures. • Enterprise Analysis/System Analysis: Collaborate with Technical Lead, Information Architect, Data Analysts to capture business/system requirements in the Information Architecture and System Architecture Domains. • Requiremnts Management: Lead workshops with Subject Matter Experts to capture business processes (using Visio), rules, and requirements (using Jama Contour). Communicate with team leadership on requirements that inform/define corporate policy and procedure. • Change Management: Develop educational/training material using the ADKAR From November 2013 to June 2014 (8 months) Portland, OregonSR. Business Analyst @ Bonneville Power Administration PROJECT: Datacenter/Infrastructure modernizationEnable the organization to deliver improved IT infrastructure services via virtual servers (VMWare) • Business Development: Adept at capturing/defining current state/future state of the datacenter technology necessary support new/updated capability/services. • Service Delivery/Processes: Develop & promote understanding of datacenter infrastructure services/processes (based on ITIL). (Toolset: Visio, MS Office, SharePoint) • Business Analysis/Systems Analysis: Effectively communicate and lead requirements gathering workshops with technical/non-technical stakeholders. Collaborate with business application owners, Cyber security (FERC & NER CIP compliance), Operations teams to ensure requirements are complete and satisfy all stakeholders. Expert with system development life cycle (Agile/Waterfall) and release management. • Project Management: Manage/ensure project success/outcomes by development and execution of detailed work plans, business analysis plans and business transition plans. • Data Analysis: Capture, track and analyze system usage and other collected data in order to inform or support system future state and functional requirements. Used SQL Mgt. Studio, SQL, and Excel. • Change Management: Promote awareness and knowledge of new services via the development of educational/training materials. From November 2011 to October 2013 (2 years) PortlandSenior Business Process Analyst @ Bonneville Power Administration PROJECT: Business Process Management Center of ExcellenceEstablish Business Process Management Center of Excellence (BPM CoE) • Business Development: Establish Business Process Management Center of Excellence (BPM CoE) through collaboration with Process Owners, Info. Architect and other stakeholders in a matrixed environment. Define, develop, and enhance the tools (Business Operating Model, business processes, process governance model, and educational material) necessary to support Business Process Management practitioners. Institution/adoption of BPM best practices (TOGAF/DODAF/DMAIC). (Toolset: ProVision & Visio, SharePoint, MS Office Jama Contour) • Enterprise Business Analysis: Create a variety of work products (Standard Operating Procedures, User Guides, Templates, Use Cases, and Business Process Models) to support the development of the organization's Business Operating Model. • Project Management: Manage/ensure project success/outcomes by strong oversight on project status, risk and issues. Used SharePoint to dashboard project progress, record and track risk and issues. • System Development: Design and develop the SharePoint architecture/functionality (dashboards, KPI's, etc.) to support the business processes (especially in the area of process monitoring and continuous improvement). • Data Analysis: Collect, analyze and evaluate survey responses associated with Customer Service. • Change Management: Leverage the ADKAR methodology to support and promote organizational awareness and change associated with BPM CoE capability/services. From July 2010 to July 2011 (1 year 1 month) Portland, OregonBusiness Analyst (Consultant) @ Online Business Systems PROJECT: Pacific Express Billing Project (for TransCanada GTN)2 year $7M project involving the creation of a suite of enterprise tools designed to replace a brittle and outdated billing system. Business Analyst and Quality Assurance Analyst on a SCRUM/XP bases team. Extensive collaboration with the project team and the business. • Business Development: Conduct business process change analysis, both current and future state, to support impact analysis and solution development and delivery. Present proposed business processes and software designs to the business. Negotiate tradeoffs between usability and performance needs when necessary. • Business Analysis/Systems Analysis: Capture rates and billing system requirements (functional specifications,user stories, UI mockups) to be utilized by diverse business units (Contracts, Rates and Regulatory, Credit Approval, and Billing, Scheduling). Drive clarity and definition of complex business rules associated with the rate structure. Ensure new system is compliant with Federal Energy Regulation Commission (FERC) and Sarbanes Oxley (SOX). • Project Management: Utilize Agile scrum methodology for team organization, project planning and execution, and requirements tracking. • Data Analysis/Report Requirements: Collect SSRS report requirements based on new functionality of the contract management, rate management. Some reports allowed management to verify only validated active rates were used on new contracts. Collection of report specifications helped to illuminate business rules for systems under development. • Change Management: Act as communications conduit between the customer community and the software development team. • Quality Assurance: Write and execute functional, and regression tests. Conduct unit test tests as part of an integrated, test-driven development and Q/A process. Support of both user acceptance testing (UAT) and smoke testing. From October 2007 to May 2010 (2 years 8 months) Senior Systems Analyst @ State of Oregon Principle contact between the office of Information Services (CIS) and the HIV Client Services department regarding the creation, enhancement, maintenance and support of several GOTS, COTS and custom software tools for Oregon’s Department of Human Services. • Lead application maintenance and support (including problem solving, training, and technical docs) for the CAREWare HIV/AIDS case management application. • Evaluate and implement proposed changes or enhancements to existing software. • Utilize Agile methods (user stories, frequent release cycles, etc.) for new software projects. • Lead meetings with program managers regarding project schedules and deliverables. • Coordinate with other departments to procure, install and test new hardware. • Work closely with coworkers to provide the highest product quality and service to our customers. • Manage the project responsible for enhancing the HIV incidence reporting application. • Conduct feasibility/technical assessment of database upgrades from SQL 2000 to 2005. • Prioritize and coordinate completion of ad-hoc change requests between customer and IT department regarding CAREWare (an HIV/AIDS case management tool) and CareAssist (a financial support tool to manage HIV/AIDS patients). From January 2006 to February 2007 (1 year 2 months) Portland, Oregon AreaSystems Analyst @ AAA Oregon/Idaho - Document an analyze business processes and rules in order to improve department efficiency and accuracy.- Lead testing phase of major release of new customer support application.- Create test specifications for new customer support application.- Create/Modify SQL queries, stored procs. to evaluate/validate database changes and upgrades. Perform database upgrades. From January 2005 to August 2005 (8 months) Software Developer (via Solutions IQ) @ Nike Enhance current business process and communications between the shoe design group and their manufacturing partners by designing and developing a new Manufacturing Bill of Materials (MBOM) application - Collaborate with UI design expert and business systems analysts for use case development, analysis and review.- Lead in driving project through the discovery and elaboration phases of project, using JAD sessions.- Design/develop new application prototype as a means to expedite requirements gathering and as a proof of concept tool. From June 2004 to November 2004 (6 months) Senior Specialist @ Enron Broadband Services & Enron Online Enron Broadband Services:Enhance and/or create new applications in close collaboration with stakeholders during all project phases including: business process mapping, capturing business rules, gathering requirement, creating functional specifications, design planning, writing use cases, software development and testing.As business analyst and developer on a five member team, Steve was responsible for a variety of project deliverables related to the fiber-optic management application – a critical component of EBS’s bandwidth Trading initiative.In this role Steve was also responsible for: Requirements gathering Development of new features, enhancement of existing features Unit testing, whit box testing Oversee/Manage application deployment to diverse environments: Client desktop app., Citrix server app., or ActiveX component executable under Internet Explorer.Enron Online - Marketplace services:Steve’s mandate was to work with stakeholders to create innovative products and be responsible for that product’s success throughout its lifecycle. He had to understand challenges to the market place as well as technological barriers in order to deliver a cost effective solutions in a timely manner.Drive data mining and competitive intelligence initiatives for the commodity trading platform -Enron Online.Establish common data formats and variances, and GUI standards across multiple development teams.Steve’s major accomplishments in this role included: Introduction of new techniques and technologies to address two critical success factors: timely access to data from outside systems, and normalizing the new data. Successful development and deployment of the VoiceMinutesTrading application.In this role Steve was also responsible for: Requirements gathering UI development and Prototyping Writing unit test and white box testing Writing UAT test plans Managing/conducting deployments From 1999 to 2001 (2 years)

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In a nutshell

Steve Kuenzi's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 2 month(s)

Steve Kuenzi's Willingness to Change Jobs



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