When my kids hold an iPhone 6 that can do everything from FaceTime someone in China, to deposit a check for me with out going to a bank, to play music, to act as a GPS device, to book a trip to Paris, that will be the lamest, most out of date piece of technology they will ever use in their life. That is equal parts awesome and scary, and this is where I have built my career.
I've been fortunate to spend my time helping brands understand and leverage disruptive technologies to improve their customer experience and drive business results through the ever changing technological landscape. My latest stop on this journey is at Sprinklr, the world’s only Experience Cloud™ technology platform, purpose-built to help large brands create, manage, and optimize valuable social experiences that customers will love.
I look forward to connecting and building relationships with others who are dealing with the challenges and opportunities that technology creates and provides when it comes to improving their business. Please don't hesitate to reach out if I can help in any way.
stephen.paster@sprinklr.com
Global Account Manager @ Headquartered in New York City, with over 700 employees in 10 countries serving 300+ enterprise clients and 800+ brands, we help the world’s largest companies create valuable experiences for their customers every day.
In the age of the empowered and connected customer, we know that the experience a customer has, at any and every brand touch point matters...a lot. That’s why Sprinklr offers the world’s only Experience Cloud™ technology platform, purpose-built to help large brands create, manage, and optimize valuable social experiences that customers will love on 20+ social channels and brand websites. Unlike point solutions or disconnected cloud services, only an Experience Cloud™ allows brands to consistently deliver valuable customer experiences at every social touch point.
An Experience Cloud™:
• helps large brands connect with an exploding number of social customer touchpoints;
• is channel-agnostic with a social core;
• provides a complete, integrated, and collaborative set of social capabilities for managing social media, brand websites, content, paid advertising, and listening;
• enables employees of large brands to collaborate across silos in a secure and scalable way;
• integrates with and extends existing IT investments.
Most importantly, an Experience Cloud™ is purpose-built to put the customer experience at the center of the enterprise, where it belongs. As Maya Angelou once said, “People don’t remember what you said. They don’t remember what you did. They remember how you made them feel”. From June 2015 to Present (7 months) Greater New York City AreaSr. Enterprise Account Manager - DPS - EDU Northeast @ Adobe is the global leader in digital marketing and digital media solutions. Our tools and services allow our customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater business success. We help our customers make, manage, measure, and monetize their content across every channel and screen.
Adobe DPS helps your design and marketing teams continuously publish beautiful, engaging mobile app experiences that drive measurable business impact. From March 2014 to May 2015 (1 year 3 months) Account Director, Social Media Management Software @ Engage121 is an established social CRM software company with more than 15 year of experience in providing communications software and services to hundreds of brands, retailers, national franchisors, dealerships and direct sales organizations. Brand, marketing and customer service leaders who need to manage their communities use our software applications daily on a subscription basis.
Engage121 drives demand and incremental revenues for customers by providing access to millions of consumers waiting to be “engaged” – one-to-one – through the social media. We have a client-driven development approach to adapt our platform to your business and customer relationships today and tomorrow. From February 2011 to March 2014 (3 years 2 months) District Manager @ From our first account in Paterson, N.J., to the more than 610,000 clients we serve around the world today, ADP helps organizations of all types and sizes unlock their business potential. For 60 years, we’ve led the way in defining the future of business outsourcing solutions. And we remain one of the world’s most innovative, diverse and admired companies to work for today.
We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage.
Our Mission: Power organizations with insightful solutions that drive business success
Our Vision: Be the world’s authority on helping organizations focus on what matters
Our Values: Integrity is everything, Insightful Expertise, Service Excellence, Inspiring Innovation, Each person counts, Results-driven, Social responsibility.
Worked with companies with 50-999 employees in the NY Metro region to become more efficient and compliant in their HR practices through using technology and outsourcing. From February 2010 to February 2011 (1 year 1 month) Account Manager @ Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the valuable partner to clients in over 9,100 distinct enterprises worldwide. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 6,600 associates, including more than 1,500 research analysts and consultants, and clients in 85 countries.
Tasked with working in the Data Center and IT Operations Market to give clients access to Gartner's End User Clientele through our Events Programs. Topics include Virtualization, Cloud Computing, Green IT, IT Operations, IT Infrastructure, BC/DR, Networking, Servers, Storage, Hardware, Software. From July 2007 to February 2010 (2 years 8 months) Resource Specialist @ Chateaux provides technology-enabled business solutions and services to help clients drive informed strategic decisions and real-time operational impact. For more than 25 years we have specialized in Business Intelligence and Analytics, Cloud Computing and Big Data, Application Development and Integration, Data Management, and Lean Architecture across several industries.
Responsibilities included recruiting new Consultants for Chateaux, re-selling Business Objects and Cognos, and growing relationships with Partners in the BI Industry From August 2005 to June 2007 (1 year 11 months) Account Executive @ One Communications is a Burlington, Massachusetts-based CLEC providing Telecommunications services to commercial entities. Company was formally established on July 3, 2006 as the result of a merger between CTC Communications and Choice One Communications along with their acquisition of Conversent Communications. From August 2004 to August 2005 (1 year 1 month) Product Manager @ SaatiPrint is a member of the Saati Group, a global organization with locations in Italy, France, Germany, Spain, The Netherlands, China, Brazil and the USA (North America). Saati is a leader in the development, production and commercialization of highly advanced textile and chemical products. SaatiPrint North America is responsible for the sales and distribution of SaatiPrint fabrics and SaatiChem chemicals as well as a full range of complimentary screen-printing equipment and supplies. SaatiChem also a divisionof the Saati Group formulates and manufactures a broad range of photosensitive films and emulsions, lacquers, mesh pretreatments, adhesives, fillers/blockouts, and reclaiming chemicals for screen-printing. From April 2002 to August 2004 (2 years 5 months)
Bachelor of Science, Marketing @ Lehigh University From 1997 to 2001 Bachelor of Science, Marketing @ Lehigh University - College of Business and Economics From 1997 to 2001 The Rivers School From 1994 to 1997 Stephen Paster is skilled in: Account Management, New Business Development, Cloud Computing, Facebook, Social Media, Social Networking, Marketing Strategy, Solution Selling, SaaS, Social Media Marketing, Strategic Partnerships
Websites:
http://www.sprinklr.com