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Stephen Long

Associate Consultant @ EMC

Associate Consultant at EMC

San Jose, California

Ranked #1,013 out of 20,260 for Associate Consultant in California

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Stephen Long's Email Addresses & Phone Numbers

Stephen Long's Work Experience

EMC

Associate Consultant

March 2015 to October 2015

Marvell Semiconductor

Helpdesk Support II

May 2014 to February 2015

High Sierra Precision Inc.

IT Consultant

August 2014 to January 2015

Stephen Long's Education

San Jose State University

BS Business Administration Management Information Systems

2010 to 2014

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About Stephen Long's Current Company

EMC

•Assisted in the planning and design phases of Virtual Desktop Infrastructure refresh project consisting: oInformation and Requirements gathering for the planning phase Documenting current/planned hardware: # of users, VM specs, server specs, licenses, applications and compatibility. Assisted in the creation of deliverables to the customer oManaged deliverables tracker to keep team members accountable for their design task,...

Frequently Asked Questions about Stephen Long

What company does Stephen Long work for?

Stephen Long works for EMC


What is Stephen Long's role at EMC?

Stephen Long is Associate Consultant


What is Stephen Long's personal email address?

Stephen Long's personal email address is st****[email protected]


What is Stephen Long's business email address?

Stephen Long's business email addresses are not available


What is Stephen Long's Phone Number?

Stephen Long's phone (213) ***-*183


What industry does Stephen Long work in?

Stephen Long works in the Information Technology and Services industry.


About Stephen Long

📖 Summary

Associate Consultant @ •Assisted in the planning and design phases of Virtual Desktop Infrastructure refresh project consisting: oInformation and Requirements gathering for the planning phase Documenting current/planned hardware: # of users, VM specs, server specs, licenses, applications and compatibility. Assisted in the creation of deliverables to the customer oManaged deliverables tracker to keep team members accountable for their design task, and keep the client abreast of our progress. •Assisting in Windows 2003 Re-platforming project consisting: oDFS/DFSR design on Windows Server 2012 R2 virtual machines oPre-seeded data of win 2003 shares to win2012 servers using Robocopy as Overnight Scheduled tasks From March 2015 to October 2015 (8 months) Helpdesk Support II @ • Telecom Lead for Service Desk Team – Lead and escalation point for a team of 15 persons for daily telecom activities • Implementation of Self-service portal for Voicemail password resets • New Hire Account creation – entails creating AD account, exchange mailbox, enforcing SOX control procedures for account creation • Incident Response – responsible for tracking down threats from enterprise network o IDF, cable trace o Follow-up updating UDT system with updated routers • Auditorium and Conference room support – mic check, speaker check, projector check • Engineering Support – desktop support for custom applications within the Lab environment o Test Floor o Operations • Engineering Compute Lead for Service Desk Team - Lead and escalation point for a team of 15 persons for daily UNIX\Linux activities • New Hire cube setup – manage new hire cube setup From May 2014 to February 2015 (10 months) IT Consultant @ • Documented current IT assets and analyze current workflow process to IT system requirements • Recommended the purchasing of new IT systems, presented new IT features software and reported project progress to the management. • Provided support to all users including, printing, software and hardware related issues • Planned, scheduled, and implemented network hardware and software maintenance requirements and upgrades From August 2014 to January 2015 (6 months) IT Consultant @ •Provide tech support/ troubleshooting for Lenovo l430 Laptops and Samsung Chromebooks •Perform PC imaging and data migration from one machine to another •Update Chrome OS, configured Rocketship school account and student program “Ed elements” •Deploy over 500 Samsung Chromebooks for classroom use •Construct 2 computer labs for classroom environment and Assembled 10 Chromebook charging carts From September 2013 to June 2014 (10 months) Information Technology Intern @ •Build custom PC/Laptop specifics for individual departments (Hardware and Software) •Troubleshoot network issues such as: printers, mapping server directories, VPN, and Intranet Proxy •Configure Cisco Telephone using CUCM and link to Domain/Outlook account for the Global Address List •Maintain data rotation on backup storage server using Data Protection Manager 2010 and Firestreamer •Create Domain/Outlook account using Active Directory/Exchange Management Console and set Permissions for end user From January 2014 to May 2014 (5 months) Sale Associate @ From May 2013 to January 2014 (9 months) Sales Associate @ From October 2012 to March 2013 (6 months) Sales Associate @ From November 2011 to January 2012 (3 months) BS, Business Administration, Management Information Systems @ San Jose State University From 2010 to 2014 Stephen Long is skilled in: Microsoft Office, Time Management, Windows, Leadership, Teamwork, Help Desk Support, Networking, Customer Service, Microsoft Outlook 2010, ConnectWise, Spiceworks, CUCM, CCNA, Windows Server 2008R2, Active Directory


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In a nutshell

Stephen Long's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

0 year(s), 7 month(s)

Stephen Long's Willingness to Change Jobs

Unlikely

Likely

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Stephen Long's Social Media Links

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