Driven IT professional with a strong background in infrastructure systems and a solid understanding of Microsoft Windows, VMware ESX Server; CISCO UCS and HP C-class blade systems running HP Virtual Connect. Proven ability to identify problems, perform solutions analysis, and determine the best course of action to accomplish intended goals. I have extensive experience in systems architecture,
Driven IT professional with a strong background in infrastructure systems and a solid understanding of Microsoft Windows, VMware ESX Server; CISCO UCS and HP C-class blade systems running HP Virtual Connect. Proven ability to identify problems, perform solutions analysis, and determine the best course of action to accomplish intended goals. I have extensive experience in systems architecture, project management, and systems administration.
Specialties: Windows Server 2003-2012 R2 || Microsoft Active Directory 2003-2012 R2 || Microsoft DNS & DHCP || Microsoft Exchange Server 2003-2013 || Microsoft Cluster Services || PowerShell || VMWare ESX Server 2.5 – ESXi 5.5 || VMWare vSphere 5 || Hitachi Storage systems || HP C7000 Blade systems || HP Virtual Connect || HP ICE || CISCO MDS Fabric Switches || CISCO UCS || CISCO IOS || CISCO Ironport Suite
Solutions Architect @ • Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives. • Conduct research on software and systems products, select the best product for the requirement, implement proof of concept and define project plan for implementing new applications and enhancements to existing applications, software, and operating systems. • Performed cost-benefit and return on investment analysis for proposed systems to aid management in making implementation decisions. • Interacted and negotiated with vendors and contractors for system-related products and services. • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging systems. • Proposed and created system design models, specifications, diagrams, and charts to provide direction to Network Operations. • Final escalation level for operational issues related to: Windows Server platform; VMWare; HP Blade servers and Virtual Connect; IBM AIX platform. • Subject Matter Expert for HP Blade server platform; VMWare virtualization products; Microsoft Server platform OS; etc. From December 2008 to Present (6 years 9 months) QA Systems Administrator @ • Built and maintained a 3 environment testing lab. • Responsible for implementing and administering all hardware and infrastructure systems and products in our QA lab environment. • Managed and maintained Windows DHCP, DNS and Active Directory. • Installing, configuration, support and troubleshooting of Cisco MDS switches and Hitachi AMS SAN. • Administered a citrix environment for access to the QA labs. • Setup and managed a VMware ESX 3.5 and VMWare Labmanager virtual environment with VirtualCenter 2.5 consisting of 30 ESX hosts and over 300 virtual machines. • Infrastructure consisted of: Hitachi AMS 500 SAN; CISCO MDS fabric switches; HP C7000 Blade systems using Virtual Connect; CISCO 6513, 4510 and 3750 routers and switches. • Evaluated new hardware and infrastructure related software viability prior to implementation in our production environment. • Documented install and configuration information for all new hardware and infrastructure software. Participated in meetings to create standards for server installs and configurations. From June 2007 to November 2008 (1 year 6 months) Technology Operations Support @ • Provided second tier support and triage for all server and network related issues. • Monitoring critical systems using Microsoft Operations Manager, HP Insight Manger, Cisco Works, and SolarWinds. Performed troubleshooting, triage and resolution on abnormalities, escalated issues as required. • Responsible for monitoring, restoring and taking backup tapes off site on regular intervals. • Documented server hardware specs, OS versions, application requirements, maintenance windows and procedures. Documented daily operation tasks and night processing. • Performed bank processing and system tasks critical to bank operation. • Performed server and OS maintenance, patching (SMS), hardware replacement and service calls. From September 2005 to June 2007 (1 year 10 months) PC Maintenance Technician @ • Responsible for procuring; maintaining; managing; troubleshooting and repairing user workstations, laptops and peripherals. • Administered an Altiris Deployment Solution install for remote management of client workstations. • Traveled to off site locations to do repair and maintenance on user workstations. • Maintained life cycle management of user workstations. • Documented install practices for user workstations. From April 2005 to September 2005 (6 months) Help Desk/Field Services Support @ • Provided technical support by phone and email to end users. Identified, researched and resolved all user technical issues. • Traveled to remote locations to perform install and maintenance on user workstations. • Created and maintained a technical knowledge base. • Utilized altiris deployment solution for updating and managing end user workstations. From June 2004 to April 2005 (11 months)
Stephen Jones is skilled in: VMware ESX, VMware, Windows Server, vSphere, SAN, Cisco Technologies, Microsoft Exchange, Cisco UCS, Active Directory, Microsoft SQL Server, HP, Server Architecture, Powershell, Storage Architecture, Data Center, Storage Area Networks, Virtualization, Networking, Cisco MDS SAN switches, Hitachi Storage, IBM AIX, Microsoft Cluster, Project Planning, Altiris, DHCP, HP Virtual Connect, HP C7000 Blades, Microsoft Active..., Microsoft Exchange 2003..., Microsoft Cluster..., HP ICE, Cisco Ironport, Ironport, VMware vSphere
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