Experienced software product management professional with a proven track record of successful product delivery to the cloud, managed services, enterprise and consumer markets ✓ Keeper of Context with a confidence that sharing such context with others will lead to a motivated development team, satisfied customers and overall product success ✓ Avid Problem Solver with an analytical and efficient method to solving complex problems ✓ Professional People Mover with extensive experience working with international cross-functional teams; moving, motivating and getting us all to the end goal in time and within budget ✓ Agile Product Owner with keen backlog grooming and sprint planning skills and an ability to effect overall project momentum sprint-by-sprint ✓ Product Spokesperson providing consistent support to sales, business development, partners and customers by consistently sharing the a view into our product strategy, direction and roadmap and taking feedback every day ✓ Detail Aficionado holding the belief that details are important and understanding them, managing them, knowing how to communicate them AND knowing when they are in your way will lead to success Follow me on Twitter: @StefanaMuller

Advisor, Product Management - CA Service Virtualization @ Excited to be part of the growing Application Delivery team here at CA Technologies helping development organizations shift-left; moving to a DevOps and Continuous Delivery mindset at a rapid pace. I'm the product manager and owner for CA Service Virtualization (fka LISA/ITKO) and am working to help our customers remove the key constraints in their Software Development Life-Cycle. The software is part of a full suite of Dev/Test offerings including CA Application Test for test automation, CA Continuous Application Insight to bring an additional layer of automation to both service virtualization and testing. Some of my recent blogs and videos can give you insight into this exciting technology: http://bit.ly/12daysofDevTest-1 http://bit.ly/12daysofDevTest-3 http://bit.ly/12daysofDevTest-4 http://bit.ly/SV80_Preview https://www.youtube.com/playlist?list=PLUo5-4tntpYJmxYRsnMkYSWPTdQ-vrKd8 From October 2013 to Present (2 years 1 month) Greater New York City AreaSr Principal Product Manager - CA AppLogic @ Driving CA Technologies #1 Cloud Platform, CA AppLogic to the next level. Helping Managed Service Providers (MSPs) and ISVs offering SaaS succeed in the Cloud Services marketplace. From June 2012 to October 2013 (1 year 5 months) Islandia, NYSr Principal Product Manager - Service Provider Solutions @ Focused on building Managed Service Offerings (MSOs) for Service Providers helping them create new revenue sources, improve operational excellence of existing services and build a "sticky" customer experience. From January 2012 to June 2012 (6 months) Greater New York City AreaSr Principal Product Manager - CA 3Tera AppLogic @ Product and Core Team Leader for CA 3tera AppLogic cloud platform. From October 2010 to January 2012 (1 year 4 months) Greater New York City AreaDirector, Business Integration @ Initiate and drive process improvement, develop insightful data analysis and foster change across the enterprise (employees, vendors, customers and partners) to help drive the continuous improvement of business operations and to help solve business problems. From November 2009 to October 2010 (1 year) Greater New York City AreaDirector, Business Readiness @ Responsible to drive the implementation and administration of worldwide strategic IT and business process related projects. Closely collaborate with key management and business stakeholders to ensure that CA's impacted user community (employees, vendors, customers, partners, etc.) is prepared and ready for change. From April 2008 to November 2009 (1 year 8 months) Greater New York City AreaDirector, Product Management @ Manage a team of product management professionals focused on the global growth and strategic success of the CA Home/Home Office products. Act as the main spokesperson and subject matter expert for the brand. From May 2006 to April 2008 (2 years) Greater New York City AreaProduct Manager @ Responsible for global growth and strategic success of Home/Home Office security software products. From September 2004 to May 2006 (1 year 9 months) Greater New York City AreaOperations Manager - Consumer Division / Product Manager @ Managed Product and Sales Operations for the recently established Home/ home office division at CA. Focused on three distinct markets; eCommerce, Retail and OEM. From January 2004 to September 2004 (9 months) Greater New York City AreaSupervisor, Technical Support / Product Manager @ Managed product requirements and release cycle for new home/ home office security software offerings. Provided day-to-day management of technical, sales, account and licensing support teams for the my-eTrust.com web store. From June 2001 to December 2003 (2 years 7 months) Greater New York City AreaSupervisor, Customer Service @ Managed staff of 20 Call Center Representatives who are responsible for receiving inbound client technical support calls. Responsible for communicating performance expectations and providing feedback to employees; making hiring and termination decisions; managing client escalations; conducting departmental meetings on quality standards. From October 2000 to June 2001 (9 months) Greater New York City AreaClient Assistant @ Answered and directed client inquiries for technical support. Researched online POS systems for new “Pay Support” implementation. Managed time-restricted team projects. Met productivity targets on a weekly, monthly and quarterly basis. From March 2000 to October 2000 (8 months) Greater New York City Area

Stefana Muller is skilled in: Product Managers, Product Management, Sales Enablement, Integration, SaaS, Cloud Computing, Enterprise Software, Cross-functional Team..., Process Improvement, Internet Security, Strategy, Software Project..., Product Marketing, Agile Leadership, Scrum, Agile Methodolgy, Product Development, Software, Presentations, Software Solutions, PaaS, Product Launch, Competitive Analysis, Channel, P&L Management, Go-to-market Strategy, Professional Services, Virtualization, Business Alliances, Agile Methodologies, Solution Selling, Sales Operations, Enterprise Architecture, Partner Management, E-commerce, Managed Services, Demand Generation, Leadership, Management, Agile Project Management, Software Industry, Identity Management, Business Development, Pre-sales, Strategic Partnerships, Systems Management, Application Performance..., IaaS, Business Intelligence, Solution Architecture