I offer extensive product management experience, in both individual contributor and leadership roles. Drawing on my Mathematics education, I work easily with engineers and teams on technical projects. My early love of math has translated into a current passion for analytics and data-driven decision making. Working in small companies and reporting directly to CEO and VP-level leaders has kept me close to business needs and instilled in me the understanding of how product must deliver value to the organization. Projects must be examined and evaluated through the lens of customer value, cost and benefit to the business, and fit with short and long-term company strategy. My experience as a Technical Writer honed my ability to communicate with different audiences and identify which pieces of information are essential to different stakeholders. I've applied this same disciplined thinking and organization to helping teams refine processes and development methodologies in order to improve clarity and throughput. Leading teams, as a product owner and as a manager, has taught me that everything comes down the people. Organizations, products, and projects all rely on well-functioning teams. These teams are comprised of individuals who thrive when they get personalized attention and coaching from a leader who is willing to take the time to connect with them. Making those connections and facing the challenge of developing people, each of whom may need something slightly different, is the highlight of my day.

Director of Product Management @ Built and led team of 5 product managers and 2 product analysts. Worked with each PM to help them lead their own cross-functional delivery team and execute on projects and objectives. Collaborated with CEO and executive staff to develop strategy and plan for reaching company goals. Partnered with other Directors to improve processes across disciplines and support effective, efficient teams. From January 2013 to February 2014 (1 year 2 months) San Francisco Bay AreaSenior Product Manager @ Led large initiative to create new technical platform and launch new flagship site under new brand. Managed large cross-functional team with API, application and front-end developers as well as several designers and copywriters. Worked closely with executives, Marketing and PR to understand and meet expectations for press launch. Coached delivery team to successful completion of complex, date-constrained project. From January 2012 to January 2013 (1 year 1 month) San Francisco Bay AreaProduct Manager @ Hired as first technical product manager, I worked primary on larger, more technically complex projects that the company had struggled with in the past. Improved connections between Product and Engineering by being first PM to attend engineering scrums and later creating first cross-function, co-located team. Introduced Pivotal Tracker to help teams follow Agile best practices. Quickly recognized as PM with deepest product knowledge and "go-to" person to lead high-stakes projects. JustAnswer became Pearl.com From January 2010 to January 2012 (2 years 1 month) San Francisco Bay AreaProduct Manager @ Responsible for managing a portfolio of products, directing short and long-term product strategy, pricing and packaging decisions, all phases of release planning including specifications, development, deployment, sales and marketing materials, and client communications. Manage a pipeline of multiple projects at various stages of maturation. Meet weekly with executive staff to report on status of current projects, advocate for future product ideas, and collaborate on product and company strategy. From January 2007 to January 2010 (3 years 1 month) Customer Service & Compliance Manager @ Managed two teams within the organization. Oversaw the day-to-day work of the customer service team as they provided front-line support for hundreds of clients and partners. Supervised the Compliance team that handled the licensing process associated with each new client account. Responsible for building team, annual reviews, ongoing performance feedback, regular team meetings, and long-term team planning. From June 2007 to December 2008 (1 year 7 months) Marketing and Training Specialist @ Responsible for creating user documentation, training materials, and marketing collateral. From March 2006 to December 2006 (10 months) Technical Writer @ Developed large, comprehensive user guides for several of the company's benefits enrollment applications. Documentation was for various audiences, including end users, plan administrators, and field representatives. From 2002 to 2006 (4 years) San Francisco Bay AreaTechnical Writer @ Continued to work on the whereiwork product after it was transitioned from Marsh to BenefitPoint. Built out user documentation library and worked with Business Analysts on specifications and product planning. From 2001 to 2002 (1 year) San Francisco Bay AreaTechnical Writer @ Created technical documentation for the WhereiWork product. Worked with the development and QA teams as they built this new product to create user documentation and online help. From 2000 to 2001 (1 year) Greater New York City AreaTechnical Writer @ From 1999 to 2000 (1 year) Greater New York City AreaCustomer Support @ From 1997 to 1999 (2 years) Greater New York City AreaDesktop Publisher @ From 1996 to 1997 (1 year) Greater New York City Area

BA, Mathematics @ Wesleyan University From 1991 to 1995 Stacy Cronin is skilled in: Product Management, Product Development, Quality Assurance, Management, Business Analysis, Cross-functional Team Leadership, Strategy, Agile Methodologies, Direct Marketing, Start-ups, Analytics, SaaS, E-commerce, Product Marketing, Training