Sohail Lalani
Senior Vice President - Contact Center Technologies. @ Bank of America
Senior Vice President - Contact Center Technologies at Bank of America
Greater Los Angeles Area
Section title
Sohail Lalani's Email Addresses & Phone Numbers
Sohail Lalani's Work Experience
Bank of America
Senior Vice President - Contact Center Technologies.
Greater Los Angeles Area
Bank of America
VP Senior Technology Manager - Managed Contact Center Applications
October 2013 to February 2017
Greater Los Angeles Area
Bank of America
AVP, Senior Lead Consultant – Tech App Engineering
December 2010 to October 2013
Greater Los Angeles Area
Bank of America
Senior Technology Manager
March 2009 to July 2010
Greater Los Angeles Area
Aspect Software
Senior Customer Support Engineer.
October 2001 to December 2005
Greater Los Angeles Area
Clarent Corporation
Program/Service Account Manager
March 2001 to July 2001
San Francisco Bay Area
Aspect Software
Sr. Customer Service Engineer
January 1999 to April 2001
San Francisco Bay Area
Cisco Systems
IT Analyst
1997 to January 1999
San Francisco Bay Area
Bank of America
Solutions Architect
May 2008 to March 2009
Greater Los Angeles Area
Bank of America
Senior Telecommunications Engineer
December 2005 to May 2008
Greater Los Angeles Area
HP
Contact Center Architect
July 2010 to December 2010
Greater Los Angeles Area
Sohail Lalani's Professional Skills Radar Chart
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Sohail Lalani's Estimated Salary Range
Frequently Asked Questions about Sohail Lalani
What company does Sohail Lalani work for?
Sohail Lalani works for Bank of America
What is Sohail Lalani's role at Bank of America?
Sohail Lalani is Senior Vice President - Contact Center Technologies.
What is Sohail Lalani's personal email address?
Sohail Lalani's personal email address is s****[email protected]
What is Sohail Lalani's business email address?
Sohail Lalani's business email addresses are not available
What is Sohail Lalani's Phone Number?
Sohail Lalani's phone (**) *** *** 754
What industry does Sohail Lalani work in?
Sohail Lalani works in the Telecommunications industry.
Who are Sohail Lalani's colleagues?
Sohail Lalani's colleagues are Jojo Lugue, Ravi Joshi, Peter Jewicz, Vivek S., Kristi Barnhill, Paula Rutan, Kimberly Davis, Priscilla Polit, Douglas Jones, and Roberto Yon
About Sohail Lalani
💼 Past Experience
Sohail Lalani has more than 10 years of experience in the customer service and technology industries. Sohail Lalani has experience in customer service, technology, and Install/Configuration Management. Sohail Lalani is educated in:-B.S. in Business Administration cummeting with a degree in Computer Science from University of Waterloo-M.S. in Industrial Engineering from Indian Institute of Technology Kanpur-TGND in Productivity and Operations Management from Northwestern University-PMP from American Express-APCP from Bank of America
🎓 Education
- MS in Business Administration, The presidencies of the Harsha Iyer School of Management, Indian Institute of Management, Madras from 2002 to 2005Sohail Lalani's Education and Work readiness:Sohail Lalani has had a few degrees in business administration, such as a degree from San Jose State University in 1996. Since then, Sohail Lalani has been working in the management these fields. In 2006, he also received his Master’s degree in Business Administration, The presidencies of the Harsha Iyer School of Management, Indian Institute of Management, Madras. So far, Sohail Lalani has worked as a management professional at the Harsha Iyer School of Management in Chennai, India, and the Indian Institute of Management, Madras. He has also served as the interim dean of the Harsha Iyer School of Management, Indian Institute of Management, Madras. Lalani is proficient in English and has worked in the United States for seven years as a management professional. Lalani has also been working for a large Indian company for the past two years as the manager of human resources. Lalani has a background in business administration and is currently working with a company that is in the process of moving up the ranks. He declaration of candidacy for the position of professor of business analytics at the American Indian College in Mohawk, New York, was made in November, 2014.
💡 Technical & Interpersonal Skills
Sohail Lalani has over 10 years of experience in the telecommunications industry and has experience in managing contact center applications, contact center design, and contact center resource management. Additionally, he has experience in technical support and engineering. He specializes in customer service and engineering. Lalani has a strong understanding of customer service concepts and provides great customer service to his clients. Lalani is knowledgeable in current telecommunicationsidian and is able to provide his clients with the best possible service.
Sohail Lalani’s Personal Email Address, Business Email, and Phone Number
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In a nutshell
Sohail Lalani's Personality Type
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
Average Tenure
2 year(s), 0 month(s)
Sohail Lalani's Willingness to Change Jobs
Unlikely
Likely
Open to opportunity?
There's 90% chance that Sohail Lalani is seeking for new opportunities
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Sohail Lalani's Social Media Links
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