Sjoerd Van Der Burgh's Email Addresses & Phone Numbers

📖 Summary

CRM Consultant @ From April 2013 to Present (2 years 9 months) Lead Consultant Siebel CRM @ From September 2013 to Present (2 years 4 months) Tilburg Area, NetherlandsLead CRM Consultant @ Oracle CRM on Demand support and maintenance. From April 2015 to Present (9 months) CRM Consultant @ Creating workflows and (email) integration functionalities for the Ahold Oracle CRM on Demand implementation. From September 2015 to Present (4 months) CRM Consultant @ Analysis and advice towards replacing the Kaemingk email integration in Oracle CRM on Demand. From June 2015 to October 2015 (5 months) CRM Consultant @ Create dashboards and reports in Oracle CRM on Demand, to enable sales pipeline insights for the APM Terminals head office. From May 2015 to July 2015 (3 months) CRM Consultant @ Creating workflows and other functionalities to support sales processes for Athlon Car Lease Sales employees in Oracle CRM on Demand. From April 2015 to June 2015 (3 months) Assistant Product Manager @ Keeping the product database up-to-date with actual information on the ever growing amount of products being sold by bol.com. To achieve this, active contact was kept with product companies, suppliers, distributors and external content suppliers to acquire the most relevant and qualitative product information. Next to that there were various tasks involving the support of the Product Manager in their tasks, including preparation and evaluation of promotional material and campaigns. Indirect contact with customers was another part of my work, acting as a specialist for customer support employees and moderating customer reviews directly. I was involved in the launch of one of the new product categories launched by bol.com in 2012. In this period I co-coordinated a varying team of up tot ten temporary employees, managing work distribution and information flow. From November 2011 to November 2012 (1 year 1 month) Utrecht Area, NetherlandsContent Specialist @ Keeping the product database up-to-date, acquiring product information through suppliers and third parties. Fulfilling service requests from the product management department regarding website and product appearance. Moderating customer interactions on the website and updating and modifying product information dependent on customer demand. From January 2010 to November 2011 (1 year 11 months) Utrecht Area, NetherlandsIntern Information Analysis @ As an information analyst I am part of the development team of the 'New Catalogue' at Bol.com. In this function I am researching the business processes regarding supplier feed optimisation. Through a combination of best practices and relevant academic literature I will present a rapport about the best ways to improve upon the existing business processes surrounding these activities. From April 2011 to July 2011 (4 months) Utrecht Area, NetherlandsFreelance IT Consultant @ Researching the possibilities of LinkedIn for a client company, interested in using the network-building capabilities of the platform while maintaining customer and relation confidentiality. From 2011 to 2011 (less than a year) Utrecht Area, NetherlandsBachelor of Science (BSc), Information Sciences @ Universiteit UtrechtMaster of Science (MSc), Business Information Systems @ Universiteit van Amsterdam / University of Amsterdam Sjoerd Van Der Burgh is skilled in: CRM, Oracle CRM, Requirements Analysis, Business Process, Product Management, Siebel, Business Analysis, E-business, Visio, Content Management, Usability Design, SEO, Usability Engineering, E-commerce, PHP