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Simon White

Director of Customer Experience

Director of Customer Experience at

Paris Area, France

Section title

Simon White's Work Experience

Director of Customer Experience

December 2015 to Present

Paris Area, France

Solocal Group - (PagesJaunes Groupe)

UX Director / Directeur UX

June 2014 to November 2015

Head of UX / Responsable Expérience Utilisateur

February 2009 to June 2014

Simon White's Education

University of Warwick

BA Hons

1993 to 1997

Hitchin Boys' School

GCSE A Levels

1987 to 1993

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About Simon White's Current Company

Heading a team of Product Managers to improve and adapt customer experience, using user centric design methods. Making Les Furets the obvious, easy place to go to get an insurance quote.

Frequently Asked Questions about Simon White

What company does Simon White work for?

Simon White works for

What is Simon White's role at

Simon White is Director of Customer Experience

What is Simon White's personal email address?

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What is Simon White's business email address?

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What is Simon White's Phone Number?

Simon White's phone (**) *** *** 370

What industry does Simon White work in?

Simon White works in the Internet industry.

About Simon White

đź“– Summary

I've worked on most areas of IT for Internet infrastructures, but I now specialise in User Centric Design, User Experience and CMS solutions. I have set up user experience teams and have a lot of experience reporting to board level stakeholders. My past specialisations, which I keep up with to ensure wider vision in web and eCommerce delivery strategies: - Web site project management: requirements, design documents, implementation planning and pitching these ideas to third parties. - Implementing, using and improving Content Management Systems (including Zope, Drupal, WordPress) a major part of my work experience. - Up to date on latest web technology notably XHTML, CSS and Javascript (DHTML, AJAX, Mobile). - Believe in Open Source frameworks and collaborative work on systems architecture. - Attaining as full and understanding of the underlying IT infrastructure and planning projects around it. - Server admin for Web (HTTP, proxies, DBs), DNS, email and firewalls. Specialties: User Experience, Website Ergonomy, Project Management, Man Management, Internet Protocols, XHTML/CSS, dynamic web scripting (PHP, PERL, Python, JS), server administration (notably Apache, MySQL, Linux)Director of Customer Experience @ Heading a team of Product Managers to improve and adapt customer experience, using user centric design methods. Making Les Furets the obvious, easy place to go to get an insurance quote. From December 2015 to Present (1 month) Paris Area, FranceUX Director / Directeur UX @ As part of the Digital Media pole, I coordinate & evangelise UX practices and processes. Working on improving UX methods and communication across the company. From June 2014 to November 2015 (1 year 6 months) Head of UX / Responsable Expérience Utilisateur @ Founder of the user experience pole at, I manage a team of designers and ergonomy consultants. We use user centric design principles, including iterative testing of prototypes, wireframes and multivariate testing. We work on touch interfaces (mobile and tablet applications) and classic web interfaces, which are of course multi-screen oriented in our design approach. From February 2009 to June 2014 (5 years 5 months) Site Manager (France) @ I manage a team of creative designers and program managers who design and implement merchandising solutions for the French website. A strong knowledge of the infrastructure allows me to optimise business requests and plan work to improve organically (often via collaborative developement) the features of the site. From March 2004 to February 2009 (5 years) IT Manager @ I managed the network at Mediadev, implementing high speed connectivity via ADSL, routing, WiFi access for the Paris office and did software & server support. I managed all main web services (email, website, intranet, DNS) and did some key optimisation for bulk marketing emailings for major software firms including bounce management and campaign delivery tracking. From April 2003 to March 2004 (1 year) Internet Service Manager @ At MTDS I did a lot of work on dial-up and permanent Internet connectivity and was a server manager for a small-scale full service Internet provider (routing, security, web services, telecoms). I also took part in a major project to provide training and support for developing nations including missions to give seminars and workshops in Haiti, Tunisia and Malawi. From November 1998 to March 2003 (4 years 5 months) Marketing & Sales Executive @ Sold advertising space in leading French IT magazines to agencies in the UK who bought centrally for the EMEA market. Managed the company newsletter. Sold some of the first ad banners (out of the UK) on French sites like From September 1997 to October 1998 (1 year 2 months) BA Hons @ University of Warwick From 1993 to 1997 GCSE, A Levels @ Hitchin Boys' School From 1987 to 1993 Simon White is skilled in: User Experience, CMS, PHP, MySQL, HTML + CSS, Axure, User-centered Design, User Interface Design, User Acceptance Testing, XHTML, JavaScript, Linux, Python, CSS, Wordpress

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In a nutshell

Simon White's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 7 month(s)

Simon White's Willingness to Change Jobs



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Simon White's Social Media Links

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