Highly-accomplished, results-driven leader with extensive experience leading large teams and utilizing strategic expertise to deliver value. Proven success delivering results in highly complex programs in diverse business situations. Possess deep functional and technical expertise in a wide variety of IT, Sales, Finance, HR, ERP, and business intelligence applications. Partner with vendors and negotiate profitable contracts. Lead, train, and mentor large, high-performing teams of 50+ on-shore and offshore teams. Forge relationships with key stakeholders and turn around customer relationships, creating value for the business going forward. Known for both technical expertise and business acumen; hold executive MBA from The Wharton School. Passionate leader with a drive to succeed, an outstanding work ethic, and a demonstrated talent for open and impactful leadership.
Specialties:IT Strategy ~ Vendor Selection / Negotiation ~ Cross-Functional Team Leadership / Training ~ Financial System Processes ~ Business Process Automation ~ Strategy Development ~ Tactical Execution ~ Offshoring / Nearshoring Initiatives ~ Project Management ~ Resource Management ~ Business Development ~ Customer Relationship Management ~ Needs Assessment ~ Partnership Programs
Head of Corporate Systems @ From 2015 to Present (less than a year) San Francisco Bay AreaGlobal head of IT @ Hired by the CFO to create a technology department to support Rocket Fuel’s explosive growth. Responsible for all corporate systems including financial, HR, sales and legal systems, enterprise integration and business intelligence, infrastructure, helpdesk and security. Key player in acquisition deal diligence and post-acquisition integration. Championed a corporate security program and implemented several security initiatives including asset and perimeter hardening, encryption, security incidence response, single sign-on (SSO), SOX and automation of on-boarding/off-boarding processes.
• Created strategic vision with business partners to simplify and improve corporate processes like order to cash, forecasting, and acquisition integration.
• Improved top-line of the company by simplifying sales process and systems.
• As a champion of cloud, created a 100% cloud-based corporate IT architecture.
• Introduced new IT services like HipChat to support the Silicon Valley technical employee culture.
• Scaled the IT organization by 300% to support explosive business growth, acquisitions, and 6 new global offices.
• Participated in pre-acquisition, due-diligence and integrated the technical functions of the acquired company.
• Wrote and implemented SOX policies for the organization including access management and acceptable use policies.
• Reduced extraneous costs by reducing shadow IT and re-negotiating vendor contracts. From 2013 to 2015 (2 years) San Francisco Bay AreaVice President - Information Technology @ Handpicked by senior IT executives to lead internal business systems including financials, financial planning, human resources, and payroll systems. Managed a global organization of 50+ employees, consultants, and off-shore staff and oversaw a $10M operating budget. Forged extremely strong client relationships and repaired estranged relationships, turning around the company’s standing and establishing a reputation for quality. Worked closely with trusted partners to successfully eliminate shadow IT organizations while ensuring critical, cost-effective support. Managed a team of seasoned analysts and engineers. Completed transformational business changes, developing effective policies, standards, and methodologies. Automated labor-intensive tasks and outsourced data entry, improving cost effectiveness. Effectively negotiated with vendors and managed licenses.
• Successfully captured an immediate savings of $5M and recurring annual gains of $6M by implementing a single global ERP system, successfully unifying disparate HR, finance, procurement, and payroll systems.
• Championed new project management methodologies, growing on-time project completion from 65% to 80%.
• Created strategic IT roadmaps for ten business units, increasing organizational transparency.
• Reorganized 50-member team, significantly improving productivity and providing 24X7 coverage.
• Standardized processes, creating an environment of accountability for big buys and negotiating profitable system contracts while implementing more stable systems and maintaining quality.
• Set up a shared services structure for Finance which touched all aspects - people, processes, systems
• Identify opportunities for continuous improvement, improving the effectiveness of projects.
• Selected a SaaS legal billing application for CBS Legal organization.
• Develop credibility with partners, transforming innovative strategic plans to value-added, cost-effective solutions From 2010 to 2013 (3 years) San Francisco Bay AreaDirector - Information Technology @ Chosen to provide leadership for company-wide payroll and HR applications, as well as the financial system for one business unit, following a complex merger. Provided leadership for a team of 12 seasoned analysts and engineers. Managed a $4M operating budget and oversaw multiple high-visibility system implementations. Developed effective policies, procedures, technical standards, and schedules to improve reliability and reduce unplanned system outages.
• Successfully built HR systems, managing the implementation of Oracle systems and providing go-live support.
• Led the successful merger of extremely complicated CBS and CNET ERP financial systems.
• Spearheaded the implementation of a wide variety of international Oracle ERP systems.
• Managed an effective advertising revenue recognition process using technical CBS infrastructure.
• Championed the development of repeatable SOX control and testing processes and provided SOX leadership.
• Significantly increased development productivity by implementing project management methodologies. From 2008 to 2010 (2 years) San Francisco Bay AreaDirector - Information Technology @ Provided strategic leadership and world-class customer support for sales, internal business, and HR departments. Managed and mentored a globally distributed team of seasoned engineers. Completed complex efficiency-enhancing projects and managed capital budgets. Created a three-year strategic plan for HCM and business process automation applications.
• Championed an offshoring initiative, enhancing efficiency by utilizing a small China-based team.
• Developed company directory application in compliance with SOX regulations that is still the system of record.
• Implemented performance and compensation management applications, improving employee retention. From 2003 to 2008 (5 years) San Francisco Bay AreaManager - ERP @ Installed, maintained, and enhanced HR applications, including ADP Payroll and PeopleSoft ERP systems for European and American HR organizations. Supported the corporate Intranet infrastructure. Created data interfaces, ensuring a seamless flow of information between various applications.
• Installed and configured the ADP payroll system in partnership with accounting, tax, and payroll departments.
• Championed the implementation of PeopleSoft HRMS upgrade, delivering project on time and under budget.
• Received prestigious ‘Achievement Award’ for outstanding performance during the ERP software installation.
• Provided proactive leadership for a lean, cost-effective team, completing projects with reduced headcount. From 2001 to 2003 (2 years) Senior Application Developer - ERP @ Senior techinal developer for Oracle Financials and Peoplesoft HR. From 2000 to 2001 (1 year) Sr. Application Developer @ Oracle Financial's developer at California Highway Patrol and United States Cable Services. From 1997 to 2000 (3 years) Application Developer @ From 1995 to 1997 (2 years) India
MBA, Double Major in Strategy and Finance @ University of Pennsylvania - The Wharton School From 2007 to 2009 BE, Computer Science @ BMS College of Engineering From 1991 to 1995 Shobhana Ahluwalia is skilled in: IT Strategy, Organizational Leadership, Vendor Management, Process Automation, ERP, Enterprise Software, Business Intelligence, Business Process Automation, SaaS, Product Management, Agile Methodologies, Project Management, Global IT Operations, Cross-functional Team Leadership, PeopleSoft