Sr. Manager, IT Service Delivery
2000 to 2000
1993 to 1994
Sr. Manager, IT Business Applications
April 2010 to January 2013
Senior Technical Manager
March 2007 to April 2010
Sr. Tech Manager, Billing and OSS Operations
March 2005 to April 2007
Tech Manager, IT Asset Management and Desktop Planning
2001 to 2005
Booz & Company
1998 to 2000
Booz Allen Hamilton
Associate, IT Systems Development
1994 to 1996
Sr Director, IT Service Desk, NOC, Asset Management
What company does Shirin Mangold work for?
Shirin Mangold works for Picus LLC
What is Shirin Mangold's role at Picus LLC?
Shirin Mangold is Sr. Manager, IT Service Delivery
What industry does Shirin Mangold work in?
Shirin Mangold works in the Internet industry.
Sr. Manager, IT Service Delivery @ Picus LLC From 2000 to 2000 (less than a year) Programmer @ IBM From 1993 to 1994 (1 year) Sr. Manager, IT Business Applications @ Deltek From April 2010 to January 2013 (2 years 10 months) Senior Technical Manager @ AOL From March 2007 to April 2010 (3 years 2 months) Sr. Tech Manager, Billing and OSS Operations @ AOL From March 2005 to April 2007 (2 years 2 months) Tech Manager, IT Asset Management and Desktop Planning @ AOL From 2001 to 2005 (4 years) Associate @ Booz & Company From 1998 to 2000 (2 years) Associate, IT Systems Development @ Booz Allen Hamilton From 1994 to 1996 (2 years) Sr Director, IT Service Desk, NOC, Asset Management @ Deltek Leading a global team of 50+ staff responsible for NOC, IT Service Desk and IT Asset Management. • Direct corporate-wide IT support of 3200+ employees in 12 countries and 23 offices worldwide. • Monitor availability and ensure 24/7 uptime for Deltek’s SaaS solutions and IT systems.• Lead post-merger technology people and system integrations for multiple significant acquisitions each year• Plan and execute budget for corporate software and hardware requirements. Responsible for software license management, vendor management, negotiations and procurement activities• Manage cyber security risk and implement ongoing improvements to operations and processes to address ongoing threats• Lead cross-organizational transformations and process improvement initiatives enabling Deltek to continue to scale as it grows Herndon
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
2 year(s), 3 month(s)
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