Talented and highly qualified software engineering professional, combining exceptional expertise in Siebel CRM,ATG and Java with more than 5 years of hands-on experience with Java development, including integration of Siebel with Java applications using web services, As well as building eCommerce Applications using ATG. Talented in managing the entire development life cycle, including requirements analysis, design, testing and deployment. Adept in leveraging an wide array of leading edge technology tools, managing vendors and collaborating with cross-functional technical teams to foster optimal knowledge sharing and to deliver seamless, cost effective program functionality, in alignment with user and business needs.
Technical Lead @ Placed my company at ACT HQ in Iowa City to act as a “Technical lead” for their new project.
Responsibilities:
• Being the only representative from my company at the client side made me responsible for the very critical task of coordinating between my off-shore team and the client.
• Dealing with business users and business analysts on a daily basis to analyze their requirements, demonstrate their technical feasibility, and then pass their vision to the off-shore developers.
• Handling all the technical aspects of the project on client side which includes but not limited to:
o Handling the application migration to different environments
o Integration between our new application and existing systems
o Handling all the technical meetings, inquiries, questions from client side.
• Designing and implementing new features added to the application with the rest of off-shore developers sprint by sprint. From June 2015 to Present (5 months) Iowa City, Iowa AreaComputer Science Master's Candidate - Emphasis on Java programming. @ Finished my on-campus coursework and available for W2 Full employment as a part of my Curriculum Practical Training (CPT) .Willing to relocate . From October 2014 to May 2015 (8 months) Fairfield, IowaSiebel Consultant @ Siebel Package Consultant at IBM Global Delivery Center .
A member of the team responsible for Siebel Upgrade from 8.1.1.5 to 8.1.1.11 for Mobinil (Egypt second largest telecom Operator ) . From May 2014 to October 2014 (6 months) Cairo , EgyptCRM System Analyst @ Main Responsibilities:
o Implementation of new requirements on Vodafone Egypt's Siebel System.(Bilingual : Arabic and English Language) .
o 3rd line support to Vodafone Egypt's Siebel System in case of technical problems.
o Personally in Charge of Vodafone Egypt Mobile Number Portability System (Siebel/Java Web Services).
o Design and Implementation of Vodafone Egypt Enterprise loyalty program (PL/SQl).
o Managing Vendor Relationship in implementing new Software Changes.
Projects include (but not limited to) :
1-ADSL Revamp : Helping Improving the end user experience for Customer care agents by Revamping the Whole experience for ADSL Users of Vodafone through Siebel.
2-Siebel TIBCO-Offloading for Sending SMSs: Replacing Siebel/TIBCO Integration for allowing Customer Care agents to send SMSs to customer with a new interface between Siebel with an external web service.
3- MNP-IVR Integration : Unifying the entry point for Mobile number Portability requests for all customers of all telecom operators in Egypt. From May 2012 to May 2014 (2 years 1 month) Smart Village ,Cairo,EgyptATG/Java Developer @ A) VodaFone UK-Account
July 2009-October 2011
•Responsible for Design and Implementation of eCommerce solutions in Java for Vodafone UK Group
•Responsible for maintaing and implementing new CRs for the Vodafone UK Eshop (http://shop.vodafone.co.uk/shop/mobile-phones/all-phones)
•Support releases transition through different testing environments and through the live environment ,this includes fixing environmental, accessibility and compatibility issues
•Applying pre-designed solution with the help of :
-J2EE standards
-ATG (Art technology group) platform, which is a comprehensive, highly scalable
e-commerce platform and application solution that automates and personalizes the online buying experience to increase conversions and order value, and ensure ongoing customer loyalty. Its flexible, component-based e-commerce software architecture enables you to easily implement best-in-class commerce sites.my experience also include 1 full month intensive training from ATG Experts from UK and USA .
-XML
•Working on improving Site performance on different environments and minimizing overhead as much as possible .
B) WIND (Italy’s Leading Telecommunication Operator)-Account
October 2011- April2012
•Responsible for providing software solutions under Java to WIND ,Italy .
•Writing and maintaining different WIND internal applications and database using “Struts” framework and “Hibernate”
•Verifying high level design documents against different coding scenarios .
•Discussing different methods of applying business requirements along with the onshore demand team . From July 2009 to April 2012 (2 years 10 months) Medical Software Sales Engineer @ Responsible for marketing and promoting medical software solutions for Radiology devices (MRI,UltraSound,X-Ray…etc.) From September 2007 to September 2008 (1 year 1 month)
Master of Science (M.Sc.), Computer Science @ Maharishi University of Management From 2014 to 2017 Siebel CRM @ Oracle University - Siebel Training From 2012 to 2013 IELTS -Academic Version Ceritifcate, English Language, 7.5 @ University of Cambridge ESOL Examinations From 2012 to 2012 Dipolma, Computer Software Engineering, Very Good @ Information Technology Institute-iTi From 2008 to 2009 Diploma, Italian Language, Very Good @ Istituto Salesiano Don Bosco - Cairo - Egypt From 2008 to 2009 B.Sc., Biomedical Engineering @ Cairo University From 2002 to 2007 ATG eCommerce @ ATG TrainingAgile Training @ Emergn Sherif Ali is skilled in: Servlets, Java Enterprise Edition, JSP, Hibernate, JDBC, Tomcat, JSF, JavaSE, Java, EJB, XML, Eclipse, ATG, ATG Commerce, English, Italian, French, Arabic, Databases, PL/SQL, E-commerce, Agile Methodologies, OOP, Siebel, Customer Loyalty..., Visual Basic 5.0/6.0, Websphere, Weblogic, AJAX, Web Services, Design Patterns, WebLogic